Zenov BPO specializes in back-office operations, focusing on enhancing efficiency and effectiveness in various business processes. Their service offerings include a range of sub-services such as data entry and processing, billing and invoicing, accounts payable and receivable, payroll accounting, and financial planning and analysis. Additionally, they provide support for campaign management, SEO and website optimization, lead research and list building, order management and fulfillment, and procurement administration, making them a comprehensive partner for businesses looking to streamline operations.

Zenov BPO was established in 2015, marking nearly a decade of experience in the business process outsourcing industry as of 2024. Over these years, the company has built a reputation for delivering quality back-office solutions and supporting clients across various sectors.

Zenov BPO serves a diverse range of industries, including Logistics, Transport & Supply-Chain, Banking & Financial Services, as well as Real Estate & Property Management. This broad industry focus allows them to tailor their services to meet the specific needs of clients across these sectors.

Zenov BPO employs a hybrid delivery model that leverages onshore, offshore, and multi-shore resources. This means they can provide services both from within the United States and from locations abroad, allowing for flexibility in operations. Onshore delivery refers to services provided within the same country as the client, while offshore involves outsourcing to countries with lower labor costs. This combination ensures that clients receive quality service while benefiting from cost efficiencies.

Zenov BPO has a workforce comprising between 51 to 200 employees. This size enables them to maintain a balance between personalized service and operational efficiency, allowing for dedicated support tailored to client needs.

Zenov BPO is an excellent service provider for small and medium businesses, offering scalable solutions that can grow alongside their clients. With a robust service portfolio that includes finance and accounting, customer experience, and analytics, SMBs can benefit from the flexibility and expertise Zenov provides. Their proven ability to enhance service quality while reducing operational costs makes them an attractive partner for businesses looking to optimize performance and achieve growth.

Zenov BPO demonstrates reliability as a service provider for enterprises and large companies, particularly in sectors such as logistics and finance. Their hybrid delivery model ensures that they can manage complex and large-scale operations effectively. Enterprises can benefit from their focus on continuous process improvement methodologies, which are crucial for maintaining high standards and efficiency in large organizations.