Zee Tech Support specializes in providing comprehensive customer experience and contact center solutions tailored to meet the needs of clients in various sectors. Their services include inbound customer support, outbound sales development and cold calling, appointment setting, and live chat and messaging support. Additionally, they offer billing and invoicing, document indexing and digitization, data entry and processing, quality assurance and monitoring, payroll processing, data collection, survey programming, and audio transcription and speech labeling, ensuring a robust suite of services that enhance customer engagement and operational efficiency.

Zee Tech Support was established in 2017, marking its entry into the business process outsourcing industry. As of 2024, the company has been operational for seven years, building a reputation for delivering quality customer support and related services to its clients.

Zee Tech Support focuses primarily on serving clients in the Healthcare & Life Sciences sectors. This industry specialization allows them to tailor their services to meet the unique requirements and compliance standards of businesses operating within these fields.

Zee Tech Support utilizes an onshore delivery model, meaning that their services are provided from within Australia. This approach allows them to maintain close communication with clients and ensure compliance with local regulations, which is particularly crucial in sensitive industries like healthcare. Operating onshore enables the company to deliver personalized and responsive service, ensuring that client needs are met promptly and effectively.

Zee Tech Support has a workforce ranging between 11 to 50 employees. This size allows them to maintain a close-knit team that is agile and capable of adapting quickly to the needs of their clients, while still being able to handle substantial workloads due to their diverse service offerings.

Zee Tech Support is well-positioned to support small and medium businesses with its comprehensive range of outsourcing solutions. Their experience in the healthcare and life sciences sectors, combined with a commitment to quality and customer satisfaction, makes them an excellent partner for SMBs looking to enhance their customer engagement and operational efficiency. The company's relatively small size allows for flexibility and responsiveness, catering to the unique needs of growing businesses.

While Zee Tech Support primarily serves small to medium businesses, their structured approach and adherence to compliance standards make them a reliable option for larger companies, particularly in the healthcare sector. Their awards and recognition in the outsourcing industry highlight their commitment to quality service delivery. However, enterprises may need to assess whether Zee Tech Support's scale aligns with their larger operational demands and complexity.