Zayup Global Contact Center
Marketing Operations
Zayup is a full-service marketing and digital solutions agency that provides marketing operations for healthcare, travel, hospitality, and leisure sectors, known for its affordable pricing and 24/7 support.
Size
11-50
Private
Mission
To connect brands with customers through strategic digital marketing and sales, fostering lasting relationships and outstanding customer experiences.
About
Zayup offers marketing operations along with customer experience and contact center services for clients in healthcare, travel, hospitality, and leisure. The company operates using an offshore model and supports businesses globally.
It is recognized for its 100% satisfaction guarantee, with a commitment to delivering high-quality services that exceed client expectations.
Services
Zayup provides marketing operations supported by customer experience and contact center services, along with specific offerings such as inbound customer support, lead research and list building, SEO and website optimization, and social media management. These services cover various channels, including voice, email, and chat, and are tailored to support businesses in enhancing customer engagement and driving revenue growth.
Capabilities
Inbound Customer Support
Lead Research & List Building
Campaign Management
SEO & Website Optimisation
Content Creation & Localisation
Social Media Management
Social Media Customer Care
Web Development
Technical Support (Tier 1/2)
Email Support
CX Consulting & Journey Mapping
Quality Assurance & Monitoring
Voice-of-Customer (VOC) Analytics
Automation & RPA Enablement
Cloud Migration & Management
Order Management & Fulfilment
Billing & Invoicing
Data Entry & Data Processing
Market & Competitive Intelligence
Customer & Marketing Analytics
Outbound SDR / Cold Calling
Inbound Lead Qualification
Appointment Setting
Sales Enablement Content
Sales Chat & Live Demonstrations
Industries Served
The company serves clients in healthcare, travel, hospitality, and leisure sectors. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms such as AI-driven marketing solutions and cloud communication services.
Unique Stregths
Zayup is known for its affordable pricing and 24/7 support, offering clients a reliable and accessible solution for their marketing and customer service needs. Its approach includes a commitment to customer satisfaction and the integration of advanced technology with a human touch, ensuring consistent service delivery.
Delivery Footprint
Headquartered in Maryland, the company operates using an offshore delivery model from Pakistan. It serves clients across multiple countries, with teams working remotely to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
Zayup Global Contact Center
?
Zayup Global Contact Center specializes in marketing operations, providing a comprehensive range of services designed to enhance customer engagement and drive business growth. Their offerings include inbound customer support, lead research and list building, SEO and website optimization, content creation and localization, social media management, technical support, and much more. This diverse service portfolio ensures that clients receive tailored solutions that meet their specific marketing and customer service needs across various channels.
What additional services does
Zayup Global Contact Center
provide?
When was
Zayup Global Contact Center
founded?
Zayup Global Contact Center was established in 2017, which means the company has been operating for about 7 years. Since its inception, Zayup has focused on connecting brands with customers through effective digital marketing and sales strategies, aiming to create lasting relationships and exceptional customer experiences.
What industry verticals does
Zayup Global Contact Center
serve?
Zayup Global Contact Center serves clients in multiple industries, specifically focusing on healthcare & life sciences, travel, and hospitality & leisure. This targeted approach allows the company to cater to the unique needs and challenges of businesses within these sectors, offering tailored solutions that drive success.
What delivery model does
Zayup Global Contact Center
offer?
Zayup Global Contact Center utilizes an offshore delivery model, which means that their services are provided from locations outside the client’s home country. This approach enables them to offer cost-effective solutions while maintaining high-quality service delivery. By leveraging remote teams, Zayup can operate 24/7, ensuring that they meet the diverse needs of their clients regardless of geographical boundaries.
How many employees and/or seats does
Zayup Global Contact Center
have?
Zayup Global Contact Center has a workforce ranging from 11 to 50 employees. This size allows the company to maintain a close-knit team environment while providing the flexibility and scalability needed to meet the varying demands of their clients.
Can
Zayup Global Contact Center
be considered a good service provider for startups?
Zayup Global Contact Center can be a suitable service provider for startups, particularly those in the healthcare, travel, or hospitality sectors. With a focus on marketing operations and a range of customer experience services, they offer a strong foundation for emerging businesses looking to establish their brand presence and engage effectively with customers. Moreover, their offshore delivery model can provide startups with cost-effective solutions that do not compromise on quality.
Can
Zayup Global Contact Center
be considered a good service provider for SMBs?
Zayup Global Contact Center is well-positioned to support small and medium businesses (SMBs) with their diverse service offerings and commitment to customer satisfaction. Their scalable solutions cater to the unique needs of SMBs, allowing these businesses to enhance their marketing efforts and customer interactions without incurring the high costs often associated with larger service providers. The company’s experience across key industries further empowers SMBs to grow and adapt in competitive markets.
Can
Zayup Global Contact Center
be considered a good service provider for enterprises?
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