Your Virtual World Your Virtual Workers
Back-Office Operations
Your Virtual Workers is a specialized outsourcing firm that provides back-office operations for healthcare and life sciences, known for its focus on Revenue Cycle Management and HIPAA compliance.
Size
51-200
Private
under-1m
Mission
To improve efficiency in clinic operations and enhance patient care outcomes through specialized, compliant virtual services.
About
Your Virtual Workers offers back-office operations along with customer experience and contact center services for clients in healthcare and life sciences. The company operates using an offshore model and supports medical clinics and healthcare providers.
It is recognized for its proven track record in streamlining clinic operations, with a strong emphasis on enhancing patient care through specialized virtual services.
Services
Your Virtual Workers provides back-office operations supported by customer experience and contact center services, including billing and invoicing, technical support, inbound customer support, claims processing, record management, and data entry. These services cover various administrative functions and are tailored to support the unique needs of medical clinics.
Capabilities
Billing & Invoicing
Technical Support (Tier 1/2)
Inbound Customer Support
Claims Processing
Record Management & Archiving
Data Entry & Data Processing
Process Assessment & Transition Management
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting medical clinics and healthcare providers with services aligned to industry-specific requirements and technology platforms, ensuring compliance with HIPAA regulations.
Unique Stregths
Your Virtual Workers is known for its operational excellence in managing patient appointments, verifying insurance details, and ensuring data security. Its approach includes advanced cybersecurity measures and strict adherence to HIPAA regulations, which help deliver consistent and secure services at scale.
Delivery Footprint
Headquartered in an undisclosed location, the company operates using an offshore delivery model. It serves clients across multiple states, with teams working remotely to provide flexible and efficient support tailored to client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Your Virtual World Your Virtual Workers
?
Your Virtual World Your Virtual Workers specializes in back-office operations, providing a comprehensive range of services tailored to meet the needs of clients in the healthcare and life sciences sectors. Their offerings include essential functions such as billing and invoicing, technical support at both Tier 1 and Tier 2 levels, inbound customer support, claims processing, record management and archiving, as well as data entry and processing. This suite of services is designed to enhance operational efficiency and support the unique requirements of medical clinics and healthcare providers.
What additional services does
Your Virtual World Your Virtual Workers
provide?
When was
Your Virtual World Your Virtual Workers
founded?
Established in 2009, Your Virtual World Your Virtual Workers has been in operation for 15 years. The company was founded with a vision to streamline back-office operations and improve patient care outcomes through specialized virtual services. Over the years, they have built a reputation for delivering quality support to healthcare providers.
What industry verticals does
Your Virtual World Your Virtual Workers
serve?
Your Virtual World Your Virtual Workers primarily operates within the healthcare and life sciences industries. Their extensive experience in these sectors enables them to provide services that are not only compliant with industry regulations but also tailored to the specific needs of medical clinics and healthcare providers.
What delivery model does
Your Virtual World Your Virtual Workers
offer?
The company utilizes an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach allows for cost-effective solutions while maintaining high-quality service delivery. Additionally, Your Virtual World Your Virtual Workers offers work-from-home and virtual options, ensuring flexibility and efficiency in their operations.
How many employees and/or seats does
Your Virtual World Your Virtual Workers
have?
Your Virtual World Your Virtual Workers has a workforce consisting of between 51 and 200 employees. This size allows the company to maintain a balance between personalized service and the capacity to handle a variety of client needs effectively.
Can
Your Virtual World Your Virtual Workers
be considered a good service provider for startups?
Your Virtual World Your Virtual Workers can be a suitable service provider for startups, especially in the healthcare and life sciences sectors. With their focus on back-office operations and customer support, they can help new businesses streamline their administrative processes, allowing them to concentrate on growth and development. Their offshore delivery model also offers startups access to cost-effective solutions that can scale as they grow.
Can
Your Virtual World Your Virtual Workers
be considered a good service provider for SMBs?
For small and medium businesses (SMBs), Your Virtual World Your Virtual Workers presents a compelling option due to their diverse service portfolio and operational flexibility. Their expertise in back-office services can help SMBs enhance operational efficiency and improve customer interactions, which is crucial for growth. Additionally, the company’s ability to adapt its services to the unique needs of clients ensures that SMBs receive tailored support that aligns with their objectives.
Can
Your Virtual World Your Virtual Workers
be considered a good service provider for enterprises?
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