Your Selling Team
Customer Experience and Contact Center
Your Selling Team is a results-driven American call center company that provides customer experience and contact center solutions for diverse industries, known for its customized approach and real-time data access.
Size
11-50
Private
10m-50m
Mission
To provide cost-effective services while maintaining high-quality standards and ensuring continuous improvement and alignment with clients' objectives.
About
Your Selling Team offers customer experience and contact center solutions along with inbound customer support, outbound telesales & retention, and CRM data cleansing & enrichment for clients in various industries. The company operates using an onshore and nearshore model and supports businesses looking for tailored customer interaction solutions.
It is recognized for its industry expertise, with a focus on developing a seamless extension of clients' organizations through customized services and continuous improvement.
Services
Your Selling Team provides customer experience and contact center solutions supported by inbound customer support, outbound telesales & retention, and CRM data cleansing & enrichment. These services cover various channels including phone and digital interactions, and are tailored to support clients' specific needs in enhancing customer relationships and sales processes.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
CRM Data Cleansing & Enrichment
Campaign Management
Sales Enablement Content
Performance Management & SLA Reporting
Industries Served
The company serves clients in diverse industries, focusing on businesses that require personalized customer interaction and sales support. It has experience supporting both B2B and B2C clients with services aligned to their unique requirements and operational practices.
Unique Stregths
Your Selling Team is known for its customized approach and real-time data access, offering clients flexibility and visibility in their operations. Its approach includes developing a closed-loop feedback system, ensuring continuous improvement and alignment with clients' objectives, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in Chadron, Nebraska, the company operates using an onshore and nearshore delivery model. It serves clients across the United States, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
No items found.
Clients
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What's the main service provided by
Your Selling Team
?
Your Selling Team specializes in delivering comprehensive customer experience and contact center solutions. The primary services include inbound customer support, outbound telesales and retention efforts, as well as CRM data cleansing and enrichment. These services are designed to enhance customer relationships and streamline sales processes across various channels, ensuring tailored support that aligns with the unique needs of clients in multiple industries.
What additional services does
Your Selling Team
provide?
When was
Your Selling Team
founded?
Your Selling Team was established in 2004, marking nearly 20 years in the customer experience and contact center industry. Since its inception, the company has committed to providing high-quality services that adapt to the evolving needs of its clients while maintaining a focus on continuous improvement.
What industry verticals does
Your Selling Team
serve?
What delivery model does
Your Selling Team
offer?
Your Selling Team utilizes both onshore and nearshore delivery models to provide its services. Onshore delivery refers to operations conducted within the same country as the client, ensuring close alignment and easier communication. Nearshore delivery involves teams located in neighboring countries, which can offer cost-effective solutions while still facilitating effective collaboration and oversight.
How many employees and/or seats does
Your Selling Team
have?
Your Selling Team has a workforce that ranges between 11 to 50 employees. This size allows the company to maintain a tight-knit team capable of providing personalized and dedicated service to clients, ensuring that they receive the attention and support they require.
Can
Your Selling Team
be considered a good service provider for startups?
Your Selling Team can be a suitable service provider for startups, especially those that prioritize personalized customer interactions and require robust sales support. Given the company's focus on tailored solutions and flexible service offerings, startups can benefit from the agility and responsiveness that Your Selling Team provides. Additionally, the company's experience in multiple industries can help startups navigate their unique challenges as they grow.
Can
Your Selling Team
be considered a good service provider for SMBs?
Your Selling Team is well-positioned to support small and medium businesses (SMBs) with its scalable service offerings. The company’s ability to provide customized solutions in customer experience and contact center operations allows SMBs to enhance their customer relationships and improve sales processes without the overhead of larger enterprises. This adaptability makes Your Selling Team a valuable partner for SMBs looking to grow and optimize their customer engagement strategies.
Can
Your Selling Team
be considered a good service provider for enterprises?
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