Your Remote Assistant
Back-Office Operations
Your Remote Assistant (Y|R|A) is a leading virtual assistant service provider that provides back-office operations for technology and SaaS companies, known for its dedicated long-term virtual assistant partnerships.
Size
51-200
Private
10m-50m
Mission
To optimize workflow by providing highly trained assistants who become true extensions of teams, allowing focus on what matters most.
About
Your Remote Assistant (Y|R|A) offers back-office operations along with HR, recruitment, payroll, sales, and customer experience services for clients in technology and SaaS sectors. The company operates using an offshore delivery model and supports startups, entrepreneurs, and small to medium-sized businesses.
It is recognized for its competitive pricing and dedicated support, with a focus on building lasting relationships that enhance productivity and workflow.
Services
Your Remote Assistant (Y|R|A) provides back-office operations supported by HR, recruitment, payroll, sales, and customer experience services. These services cover a wide range of tasks including data entry, document indexing, order management, and inbound customer support, tailored to support the operational needs of its clients.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Order Management & Fulfilment
Inbound Customer Support
Outbound Telesales & Retention
Lead Research & List Building
Email Support
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Billing & Invoicing
Customer & Marketing Analytics
Market & Competitive Intelligence
Industries Served
The company serves clients in technology and SaaS sectors. It has experience supporting startups, entrepreneurs, and small to medium-sized businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Your Remote Assistant is known for its dedicated long-term virtual assistant partnerships, offering clients a seamless integration of offshore talent with local management. Its approach includes a rigorous training and matching process, ensuring high-quality service delivery that fosters trust and understanding between clients and their assistants.
Delivery Footprint
Headquartered in Austin, Texas, the company operates using an offshore delivery model. It serves clients across various regions, with teams working remotely from the Philippines, ensuring a blend of local oversight and global talent.
Certifications
No items found.
Verticals
Technology & SaaS
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Your Remote Assistant
?
Your Remote Assistant specializes in back-office operations, providing a comprehensive suite of services that enhance operational efficiency. Their offerings include data entry and data processing, document indexing and digitization, order management and fulfillment, as well as inbound customer support. Additionally, they excel in outbound telesales and retention, lead research and list building, email support, and various HR services such as recruitment process outsourcing, talent sourcing and screening, onboarding administration, payroll processing, and billing and invoicing. With a keen focus on customer and marketing analytics, as well as market and competitive intelligence, they aim to be a valuable partner for businesses looking to streamline their operations.
What additional services does
Your Remote Assistant
provide?
When was
Your Remote Assistant
founded?
Your Remote Assistant was established in 2007, making it a well-established player in the business process outsourcing industry. With over 16 years of experience, the company has honed its expertise in providing essential back-office services that support a wide range of clients.
What industry verticals does
Your Remote Assistant
serve?
Your Remote Assistant primarily serves clients in the Technology & SaaS and Non-Profit & NGOs sectors. This focus allows them to tailor their services to meet the unique needs and challenges faced by organizations in these industries.
What delivery model does
Your Remote Assistant
offer?
Your Remote Assistant employs an offshore delivery model, which means that their services are provided from locations outside of the client's home country. This approach enables them to leverage global talent while maintaining local oversight. By utilizing remote teams, they can offer competitive pricing and flexibility, ensuring that clients receive high-quality support regardless of geographical boundaries.
How many employees and/or seats does
Your Remote Assistant
have?
Your Remote Assistant has a workforce that ranges from 51 to 200 employees. This size allows the company to maintain a balance between personalized service and the capability to manage a diverse set of client needs effectively.
Can
Your Remote Assistant
be considered a good service provider for startups?
Your Remote Assistant is particularly well-suited for startups, as they offer tailored services that can help new businesses establish their operations without the overhead of hiring full-time staff. Their flexible service offerings enable startups to focus on core business activities while benefiting from expert support in back-office functions. The company's offshore delivery model also allows startups to access skilled assistance at competitive rates, making it a cost-effective solution during their growth phase.
Can
Your Remote Assistant
be considered a good service provider for SMBs?
For small and medium-sized businesses, Your Remote Assistant provides a valuable resource to enhance productivity and streamline operations. Their comprehensive range of services, combined with the ability to scale support according to business needs, makes them an ideal partner for SMBs aiming to grow. With a focus on building long-term relationships and understanding the unique challenges faced by smaller enterprises, they deliver tailored solutions that align with each client's objectives.
Can
Your Remote Assistant
be considered a good service provider for enterprises?
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