Yngen Datacom Corp
Customer Experience and Contact Center
Yngen Holdings, Inc. is a 100% Filipino-owned company that provides customer experience and contact center services for healthcare, real estate, technology, and non-profit sectors, known for its comprehensive BPO solutions and skilled professionals.
Size
Private
Mission
About
Yngen Holdings, Inc. offers customer experience and contact center services along with back-office operations and IT infrastructure management for clients in healthcare, real estate, technology, and non-profit sectors. The company operates using an onshore model and supports a diverse range of clients.
It is recognized for its professional expertise and 24/7 support, with a management team led by industry veterans ensuring business efficiency and security.
Services
Yngen Holdings, Inc. provides customer experience and contact center services supported by back-office operations and IT infrastructure management. These services include inbound customer support, technical support, data annotation, and cybersecurity operations. Each solution is tailored to support clients' unique operational needs and enhance their business functions.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Data Annotation & Labelling
Data Engineering & ETL
Cybersecurity Operations (SOC)
Industries Served
The company serves clients in healthcare, real estate, technology, and non-profit sectors. It has experience supporting various client types with services aligned to industry-specific requirements, ensuring adaptability and effectiveness in its offerings.
Unique Stregths
Yngen Holdings, Inc. is known for its comprehensive BPO solutions and a skilled workforce, offering clients 24/7 support and professional expertise. Its approach includes a focus on process automation and data solutions, which help deliver consistency and efficiency at scale.
Delivery Footprint
Headquartered in San Pedro, Laguna, the company operates using an onshore delivery model. It serves clients primarily within the Philippines, with teams working in a hybrid environment depending on client needs.
Certifications
HITECH
SOC-2
Verticals
Healthcare & Life Sciences
Real Estate & Property Management
Technology & SaaS
Non-Profit & NGOs
Clients
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What's the main service provided by
Yngen Datacom Corp
?
Yngen Datacom Corp specializes in customer experience and contact center solutions, delivering a variety of services that cater to the unique needs of their clients. Their offerings encompass inbound customer support and technical support at both Tier 1 and Tier 2 levels. Additionally, they provide data annotation and labeling services, data engineering and ETL, as well as cybersecurity operations through their Security Operations Center (SOC). This comprehensive service portfolio is designed to enhance business functions and ensure operational efficiency.
What additional services does
Yngen Datacom Corp
provide?
When was
Yngen Datacom Corp
founded?
What industry verticals does
Yngen Datacom Corp
serve?
Yngen Datacom Corp serves a diverse array of industries, focusing on sectors such as Healthcare & Life Sciences, Real Estate & Property Management, Technology & SaaS, and Non-Profit & NGOs. This broad industry expertise enables the company to tailor its services to meet specific operational requirements and challenges faced by clients in these fields.
What delivery model does
Yngen Datacom Corp
offer?
Yngen Datacom Corp utilizes an onshore delivery model, meaning that its services are provided within the home country, the Philippines. This approach ensures that clients benefit from local support and a deep understanding of the regional market. The onshore model facilitates effective communication and collaboration, enabling the company to respond swiftly to client needs while maintaining high service quality.
How many employees and/or seats does
Yngen Datacom Corp
have?
Can
Yngen Datacom Corp
be considered a good service provider for startups?
Can
Yngen Datacom Corp
be considered a good service provider for SMBs?
Yngen Datacom Corp is well-suited to support small and medium businesses (SMBs) due to its scalable service offerings and flexibility. With a strong focus on customer experience and a range of tailored solutions, SMBs can leverage their expertise to enhance their operational efficiency and customer engagement. The company's commitment to 24/7 support ensures that SMBs receive consistent assistance, enabling them to grow and adapt in a competitive landscape.
Can
Yngen Datacom Corp
be considered a good service provider for enterprises?
Yngen Datacom Corp is an excellent provider for enterprises and large companies, offering reliable and sophisticated services backed by industry certifications such as HITECH and SOC-2. Their extensive experience in managing complex operations, coupled with a strong emphasis on cybersecurity and data management, positions them as a trusted partner for large organizations. The onshore delivery model further enhances their capacity to provide effective solutions tailored to the unique demands of enterprise-level clients.
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