Yees Contact & BPO
Customer Experience and Contact Center
Yes Contact & BPO SAS is a B2B services provider that provides customer experience and contact center solutions for various industries, known for its innovative approach to client needs.
Size
11-50
Private
Mission
To provide innovative and adaptable solutions that meet client needs.
About
Yes Contact & BPO SAS offers customer experience and contact center solutions along with case management and document digitization services for clients in diverse sectors. The company operates using a flexible delivery model and supports businesses of varying sizes.
It is recognized for its tailored solutions, with a commitment to delivering impactful results that meet the specific needs of each client.
Services
Yes Contact & BPO SAS provides customer experience and contact center solutions, supported by case management and document digitization services. These services include inbound customer support, outbound telesales and retention, and document indexing and digitization. Each solution is customized to support clients' operational needs and enhance their customer interactions.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Document Indexing & Digitisation
Industries Served
The company serves clients across various industries. It has experience supporting businesses with services aligned to their specific requirements, ensuring a seamless integration of technology and operational processes.
Unique Stregths
Yes Contact & BPO SAS is known for its innovative solutions tailored to client needs, offering clients a unique approach to BPO services. Its commitment to adaptability and impact helps deliver consistent results that align with client expectations.
Delivery Footprint
Headquartered in an undisclosed location, the company operates using a flexible delivery model. It serves clients across various geographies, with teams capable of working in remote or hybrid environments depending on client needs.
Certifications
ISO
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Yees Contact & BPO
?
Yees Contact & BPO specializes in delivering exceptional customer experience and contact center solutions. Their primary services encompass inbound customer support, outbound telesales and retention, as well as document indexing and digitization. This varied service offering is designed to enhance client interactions and operational efficiency, ensuring that each solution is tailored to meet specific client requirements.
What additional services does
Yees Contact & BPO
provide?
When was
Yees Contact & BPO
founded?
Yees Contact & BPO was established in 2010, marking over 13 years in the business as of 2024. Since its inception, the company has focused on providing innovative and adaptable solutions that cater to the diverse needs of its clients across various sectors.
What industry verticals does
Yees Contact & BPO
serve?
What delivery model does
Yees Contact & BPO
offer?
How many employees and/or seats does
Yees Contact & BPO
have?
Yees Contact & BPO has a workforce comprising between 11 to 50 employees. This size allows the company to maintain a personalized approach to service delivery while ensuring flexibility in its operations.
Can
Yees Contact & BPO
be considered a good service provider for startups?
Yees Contact & BPO can be an excellent service provider for startups, particularly due to its flexible delivery model and tailored solutions. The company understands the unique challenges that new businesses face and offers customized support that can grow alongside a startup's evolving needs. Their experience in various industries also provides startups with the insights and adaptability required to navigate the competitive landscape effectively.
Can
Yees Contact & BPO
be considered a good service provider for SMBs?
Yees Contact & BPO is well-suited for small and medium businesses, offering scalable services that are designed to support growth. The company's commitment to delivering personalized and impactful solutions ensures that SMBs can enhance their customer interactions without the burden of extensive operational overhead. Their ability to operate in remote or hybrid environments further provides SMBs with the flexibility they need to adapt to changing market conditions.
Can
Yees Contact & BPO
be considered a good service provider for enterprises?
While Yees Contact & BPO is primarily focused on delivering tailored solutions to smaller businesses, its experience and ISO certification indicate a capacity for handling larger clients as well. However, enterprises seeking highly specialized or extensive service offerings may find more robust options elsewhere. Nonetheless, Yees Contact & BPO's dedication to innovative solutions and client satisfaction can still benefit larger organizations looking for adaptable support.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.