Xillium
Back-Office Operations
Xillium is a Clinical Support Outsourcing (CSO) company that provides back-office operations for healthcare and life sciences, known for its hybrid Americanized Filipino culture and commitment to security.
Size
1-10
Private
Mission
About
Xillium offers back-office operations along with virtual medical assistant services for clients in healthcare and life sciences. The company operates using a hybrid model and supports a diverse client base including medical professionals and small business owners.
It is recognized for its highly skilled workforce and strong emphasis on compliance and security, with a focus on fostering employee development and work-life balance.
Services
Xillium provides back-office operations supported by virtual medical assistant services and specific offerings such as billing & invoicing, document indexing & digitization, and employee helpdesk. These services cover administrative efficiency and patient interactions, tailored to support healthcare organizations in managing operational continuity.
Capabilities
Billing & Invoicing
Document Indexing & Digitisation
Employee Helpdesk
Market & Competitive Intelligence
Data Entry & Data Processing
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting medical professionals, real estate agents, small business owners, and executives with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Xillium is known for its commitment to security and professionalism, offering clients a workforce that is college-educated and rigorously trained to meet US business standards. Its approach includes a strong focus on employee development and a hybrid delivery model, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Cary, North Carolina, the company operates using a hybrid delivery model. It serves clients across the United States and the Philippines, with teams working in both remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Xillium
?
Xillium specializes in back-office operations, providing essential support services tailored for the healthcare and life sciences sectors. Their offerings include billing and invoicing, document indexing and digitization, employee helpdesk services, market and competitive intelligence, as well as data entry and processing. This comprehensive suite of services is designed to enhance administrative efficiency and streamline patient interactions, ensuring that clients can maintain operational continuity in a demanding environment.
What additional services does
Xillium
provide?
When was
Xillium
founded?
Xillium was established in 2011, which means that as of 2024, the company has been in operation for 13 years. Since its inception, Xillium has focused on delivering specialized services to support healthcare and life sciences clients, allowing it to build a robust reputation in the industry.
What industry verticals does
Xillium
serve?
Xillium is dedicated to serving clients primarily in the healthcare and life sciences sectors. By focusing on these industries, the company is able to tailor its services to meet the unique needs of medical professionals and organizations operating within this highly regulated environment.
What delivery model does
Xillium
offer?
Xillium employs a hybrid delivery model, which combines both onshore and offshore resources to effectively meet client needs. This approach allows the company to leverage a multi-shore mix, enabling flexibility in service delivery while maintaining quality and efficiency. Clients can benefit from teams that operate remotely or on-site, depending on the specific requirements of their operations.
How many employees and/or seats does
Xillium
have?
Xillium operates with a small team of 1 to 10 employees. This intimate workforce size allows for a highly personalized approach to client service, fostering close relationships and tailored solutions that align well with the specific demands of their clientele.
Can
Xillium
be considered a good service provider for startups?
While Xillium has a small team and offers a range of back-office services, it may be best suited for startups in the healthcare and life sciences industries that require specialized support. Their emphasis on compliance and security, combined with tailored service offerings, can help new businesses establish a solid operational foundation. However, startups outside these sectors may find their services more limited.
Can
Xillium
be considered a good service provider for SMBs?
Xillium is well-positioned to support small and medium-sized businesses, particularly in the healthcare and life sciences sectors. Their flexible service offerings and hybrid delivery model allow for scalability, which is crucial for SMBs looking to grow. By providing essential back-office support and virtual medical assistance, Xillium can help these businesses enhance operational efficiency and focus on their core activities.
Can
Xillium
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.