World Phoning
Back-Office Operations
World PGL is a global logistics provider that offers back-office operations for healthcare, logistics, transport, and manufacturing industries, known for its commitment to quality control and customer-focused solutions.

Size

11-50
Private
1m-10m

Mission

To connect businesses globally through advanced technology and exceptional customer service.

About

World PGL offers back-office operations along with order management, procurement administration, and inventory management support for clients in healthcare, logistics, transport, and manufacturing. The company operates using a hybrid delivery model and supports clients across various regions.

It is recognized for its advanced technology and innovative logistics solutions, with a strong emphasis on understanding each client's unique business needs.

Services

World PGL provides back-office operations supported by order management, procurement administration, and inventory management support. These services cover essential business functions and are tailored to support the unique needs of clients in various industries.

Capabilities

Order Management & Fulfilment
Procurement Administration
Inventory Management Support

Industries Served

The company serves clients in healthcare, logistics, transport, and manufacturing. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms that enhance operational efficiency.

Unique Stregths

World PGL is known for its commitment to quality control and customer-focused solutions, offering clients customized logistics services that ensure consistency and reliability. Its approach includes monitoring key performance indicators (KPIs) throughout the shipping process, which helps deliver excellence at scale.

Delivery Footprint

Headquartered in a global network of offices, the company operates using a hybrid delivery model. It serves clients across multiple regions, with teams working in various environments depending on client needs.

Certifications

No items found.

Verticals

Healthcare & Life Sciences
Manufacturing & Industrial
Logistics Transport & Supply-Chain

Clients

No items found.
What's the main service provided by
World Phoning
?
World PGL specializes in back-office operations, primarily focusing on essential functions that enhance business efficiency. Their service offerings include order management and fulfillment, procurement administration, and inventory management support. These services are designed to cater to the unique requirements of their clients, ensuring a tailored approach that fosters operational excellence.
What additional services does
World Phoning
provide?
When was
World Phoning
founded?
World PGL was established in 2010, making it a well-rooted player in the business process outsourcing sector with over 14 years of experience. Since its inception, the company has dedicated itself to providing high-quality services that connect businesses globally through advanced technology and exceptional customer care.
What industry verticals does
World Phoning
serve?
World PGL serves a diverse range of industries, including Healthcare & Life Sciences, Logistics, Transport & Supply-Chain, and Manufacturing & Industrial. This broad focus allows the company to tailor its services to meet the specific needs and challenges of each sector it operates within.
What delivery model does
World Phoning
offer?
World PGL utilizes a hybrid delivery model, combining onshore, nearshore, and offshore resources to optimize service delivery for its clients. This approach allows the company to leverage the strengths of various geographical locations, ensuring flexibility, cost-effectiveness, and access to a diverse talent pool, tailored to meet the unique demands of each client.
How many employees and/or seats does
World Phoning
have?
World PGL has a workforce ranging from 11 to 50 employees. This size allows for a personalized approach to client service while still maintaining the agility needed to adapt to changing business environments.
Can
World Phoning
be considered a good service provider for startups?
World PGL can be a suitable service provider for startups, especially those seeking robust back-office support without the burden of extensive overheads. Their tailored service offerings in order management and procurement can help startups streamline operations and focus on growth while benefiting from advanced technology and customer-centric solutions.
Can
World Phoning
be considered a good service provider for SMBs?
World PGL is well-positioned to support small and medium businesses (SMBs) with its scalable service offerings. The company’s focus on back-office operations and its hybrid delivery model provide SMBs with the flexibility and resources needed to grow efficiently. Their experience in various industries also allows them to cater to specific needs, making them an attractive partner for SMBs aiming for expansion.
Can
World Phoning
be considered a good service provider for enterprises?
While World PGL primarily focuses on supporting small to medium businesses, their commitment to quality control and innovative logistics solutions may also appeal to larger enterprises. However, enterprises looking for extensive scale and highly specialized services may find that they need to consider providers with broader capabilities and resources to meet complex operational demands.
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