Wns Assistance
Back-Office Operations
WNS Assistance is a premier BPO provider that offers back-office operations for insurance, travel, and financial services, known for its global scale and digital-led transformation capabilities.
Size
51-200
Public
50m-100m
Mission
To help clients achieve success by delivering value through passion, expertise, and a relentless focus on excellence.
About
WNS Assistance offers back-office operations along with analytics and data, finance and accounting, and customer experience services for clients in insurance, travel, hospitality, financial services, and healthcare. The company operates using an offshore and nearshore delivery model and supports clients across 16 countries worldwide.
It is recognized for its extensive industry expertise, with a strong focus on delivering tailored solutions that drive business transformation and operational efficiency.
Services
WNS Assistance provides back-office operations supported by analytics and data, finance and accounting, and customer experience services. These services cover claims management, procurement administration, and business research, tailored to support operational efficiencies and enhance customer experiences.
Capabilities
Claims Processing
Procurement Administration
Business & Financial Research
Market & Competitive Intelligence
Data Engineering & ETL
Industries Served
The company serves clients in insurance, travel, hospitality, financial services, and healthcare. It has experience supporting a diverse range of clients with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
WNS Assistance is known for its global presence and digital-led transformation capabilities, offering clients innovative solutions that leverage technology and analytics. Its approach includes collaborative and customized service models, ensuring consistent performance and impactful business outcomes.
Delivery Footprint
Headquartered in New York, the company operates using an offshore and nearshore delivery model. It serves clients across five continents, with teams working in flexible environments to meet diverse client needs.
Certifications
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Verticals
Insurance
Banking & Financial Services
Healthcare & Life Sciences
Travel Hospitality & Leisure
Clients
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What's the main service provided by
Wns Assistance
?
WNS Assistance specializes in back-office operations, delivering a range of services designed to enhance operational efficiency. Their offerings include claims processing, procurement administration, business and financial research, market and competitive intelligence, as well as data engineering and ETL. This comprehensive suite of services is tailored to meet the unique needs of their clients, ensuring they can thrive in competitive environments.
What additional services does
Wns Assistance
provide?
In addition to its core back-office operations, WNS Assistance provides a range of supplementary services, including finance and accounting, HR recruitment and payroll, customer experience and contact center solutions, as well as analytics and data services. This extended portfolio ensures that they can support clients comprehensively across various business functions.
When was
Wns Assistance
founded?
WNS Assistance was established in 1988, marking over 35 years of experience in the business process outsourcing industry. Since its inception, the company has continuously evolved, refining its services to meet the changing needs of its diverse clientele.
What industry verticals does
Wns Assistance
serve?
WNS Assistance serves a variety of sectors, including Insurance, Travel, Hospitality & Leisure, Banking & Financial Services, and Healthcare & Life Sciences. This diverse industry focus allows the company to leverage its extensive expertise and deliver tailored solutions that meet specific industry requirements.
What delivery model does
Wns Assistance
offer?
WNS Assistance utilizes both offshore and nearshore delivery models, which allows them to provide flexible and cost-effective solutions to their clients. Offshore delivery refers to operations conducted in a different country, often to take advantage of lower labor costs, while nearshore delivery involves services provided in neighboring countries, facilitating easier communication and collaboration. This strategic approach enables WNS Assistance to cater to the varying needs of its global clientele.
How many employees and/or seats does
Wns Assistance
have?
WNS Assistance employs between 51 and 200 individuals, positioning itself as a mid-sized company. This workforce size allows for a balance of personalized service and operational capability, enabling them to effectively meet client demands while maintaining a focus on quality.
Can
Wns Assistance
be considered a good service provider for startups?
Can
Wns Assistance
be considered a good service provider for SMBs?
Can
Wns Assistance
be considered a good service provider for enterprises?
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