Wing Assistant
HR Recruitment and Payroll
Wing Assistant is a managed B2B marketplace that provides HR, recruitment, and payroll services for retail, e-commerce, technology, and real estate sectors, known for its global talent pool and technology-driven approach.
Size
201-500
Private
Mission
To shape the future of work by leveraging technology and a global talent pool to make outsourcing efficient, secure, and affordable.
About
Wing Assistant offers HR, recruitment, and payroll services along with back-office operations and customer experience support for clients in retail, e-commerce, technology, and real estate. The company operates using a remote delivery model and supports small and medium-sized businesses globally.
It is recognized for its cost efficiency and managed marketplace structure, with dedicated assistants and a strong customer success framework that ensures high-quality service delivery.
Services
Wing Assistant provides HR, recruitment, and payroll services supported by back-office operations and customer experience solutions. These services include email support, data entry, content moderation, and recruitment process outsourcing, tailored to support business leaders in streamlining their operations and focusing on strategic growth.
Capabilities
Email Support
Data Entry & Data Processing
Claims Processing
Content Moderation
Order Management & Fulfilment
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Sales Chat & Live Demonstrations
Customer & Marketing Analytics
Market & Competitive Intelligence
Industries Served
The company serves clients in retail, e-commerce, technology, and real estate. It has experience supporting small and medium-sized businesses with services aligned to industry-specific requirements, leveraging advanced technology platforms to enhance operational efficiency.
Unique Stregths
Wing Assistant is known for its managed B2B marketplace model, offering clients access to a diverse global talent pool. Its approach includes dedicated assistants supported by supervisors and customer success managers, ensuring consistent quality and effective collaboration.
Delivery Footprint
Headquartered in Irvine, California, the company operates using a remote delivery model. It serves clients across various regions, with teams working in virtual environments to meet the specific needs of businesses worldwide.
Certifications
No items found.
Verticals
Retail & e-Commerce
Technology & SaaS
Real Estate & Property Management
Clients
No items found.
What's the main service provided by
Wing Assistant
?
Wing Assistant specializes in providing comprehensive HR, recruitment, and payroll services. Their offerings are further enhanced by various supportive functions such as email support, data entry and processing, claims processing, content moderation, order management, and recruitment process outsourcing. This diverse range of services is designed to help businesses streamline operations, allowing leaders to concentrate on strategic growth while ensuring operational efficiency.
What additional services does
Wing Assistant
provide?
In addition to its primary offerings, Wing Assistant provides a variety of additional services including back-office operations, customer experience and contact center solutions, as well as marketing operations. This extended service portfolio further enhances their ability to support businesses in various operational aspects.
When was
Wing Assistant
founded?
Wing Assistant was established in 2020, marking its entry into the business process outsourcing sector. As of 2024, the company has been operating for approximately four years, focusing on delivering innovative outsourcing solutions that harness technology and a global workforce.
What industry verticals does
Wing Assistant
serve?
Wing Assistant caters to a variety of industries, specifically focusing on Retail & e-Commerce, Technology & SaaS, and Real Estate & Property Management. This diverse industry expertise enables the company to tailor its services to meet the unique needs of clients across these sectors.
What delivery model does
Wing Assistant
offer?
Wing Assistant utilizes a remote delivery model, offering services through offshore and work-from-home arrangements. This approach allows the company to leverage a global talent pool, providing flexibility and efficiency in service delivery to meet diverse client needs, regardless of geographic location.
How many employees and/or seats does
Wing Assistant
have?
Wing Assistant has a workforce ranging from 201 to 500 employees. This size allows them to maintain a robust operational capacity while ensuring personalized service delivery, enabling them to effectively support their clients' needs.
Can
Wing Assistant
be considered a good service provider for startups?
While Wing Assistant primarily focuses on small and medium-sized businesses, startups can also benefit from their services, particularly in HR recruitment and operational support. The flexibility of their remote delivery model allows startups to access a global talent pool without the burden of extensive overhead costs. Although the company is not specifically tailored for startups, its adaptable service offerings can provide valuable assistance as these new ventures scale their operations.
Can
Wing Assistant
be considered a good service provider for SMBs?
Wing Assistant is well-positioned as a service provider for small and medium-sized businesses (SMBs). With its extensive range of services tailored to meet the specific needs of this market segment, the company offers the scalability and flexibility that SMBs require for growth. Their focus on cost efficiency and a managed marketplace structure makes it an appealing choice for businesses looking to optimize their operations while managing expenses.
Can
Wing Assistant
be considered a good service provider for enterprises?
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