Wificall
IT Infrastructure and Managed Services
WifiCall.ng is a Nigerian VoIP service that provides IT infrastructure and managed services for telecommunications and media, known for its affordable unlimited calling solutions and business-grade features.
Size
201-500
Private
Mission
To modernize traditional phone communication, reduce data costs, accelerate digital connectivity, and bridge the digital divide.
About
WifiCall.ng offers IT infrastructure and managed services along with technical support and platform integration for clients in telecommunications and media. The company operates using an offshore delivery model and supports individuals, call centers, and small to medium-sized businesses.
It is recognized for its crystal-clear voice calls and innovative communication solutions, designed to enhance connectivity and reduce costs for users.
Services
WifiCall.ng provides IT infrastructure and managed services supported by technical support and platform integration. These services cover voice communication and are tailored to support individuals, call centers, and small to medium-sized businesses in their communication needs.
Capabilities
Technical Support (Tier 1/2)
Multi-function Service Desk
Platform & API Integration
Industries Served
The company serves clients in telecommunications and media. It has experience supporting individuals and businesses with services aligned to industry-specific requirements, ensuring effective communication solutions.
Unique Stregths
WifiCall.ng is known for its affordable unlimited calling solutions, offering clients a competitive edge in voice communication. Its approach includes leveraging next-generation Cloud and AI technologies, which help deliver high-quality, reliable services at scale.
Delivery Footprint
Headquartered in Nigeria, the company operates using an offshore delivery model. It serves clients across various regions, with a focus on enhancing digital connectivity and communication solutions for users worldwide.
Certifications
No items found.
Verticals
Telecommunications & Media
Clients
No items found.
What's the main service provided by
Wificall
?
Wificall specializes in IT infrastructure and managed services, offering a comprehensive range of support designed to enhance communication capabilities. Their service portfolio includes technical support at both Tier 1 and Tier 2 levels, a multi-function service desk, and platform and API integration. These offerings are structured to cater to the specific needs of clients in the telecommunications and media sectors, ensuring efficient and reliable communication solutions.
What additional services does
Wificall
provide?
When was
Wificall
founded?
Wificall was established in 2019, marking its entry into the market as a modern solution provider for communication needs. As of 2024, the company has been in business for five years, during which it has developed a reputation for delivering innovative communication solutions and enhancing digital connectivity.
What industry verticals does
Wificall
serve?
Wificall operates primarily within the Telecommunications & Media sectors. This focus allows the company to tailor its services to meet the unique demands of these industries, ensuring that clients receive effective and relevant communication solutions.
What delivery model does
Wificall
offer?
Wificall employs an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach often enables cost savings and access to a broader talent pool, allowing Wificall to deliver high-quality services effectively while maintaining flexibility and scalability for their clients.
How many employees and/or seats does
Wificall
have?
Wificall has a workforce comprising between 201 and 500 employees. This size indicates a robust team capable of supporting a diverse range of clients and projects, reflecting the company’s commitment to providing high-quality services in the competitive landscape of telecommunications and media.
Can
Wificall
be considered a good service provider for startups?
While Wificall is primarily positioned to support small to medium-sized businesses, startups can also benefit from its services, particularly in the areas of technical support and managed IT services. The company's innovative solutions and flexible service offerings can provide startups with the necessary tools to enhance their communication capabilities and scale effectively as they grow.
Can
Wificall
be considered a good service provider for SMBs?
Wificall is well-suited for small and medium-sized businesses, offering a range of affordable and scalable services that align with their growth needs. The company’s focus on providing unlimited calling solutions and technical support makes it an attractive choice for SMBs looking to enhance their communication infrastructure without incurring excessive costs.
Can
Wificall
be considered a good service provider for enterprises?
Wificall's offerings are tailored more towards small and medium-sized businesses rather than large enterprises. While they do provide reliable services, larger companies may require more extensive customization and support that can be better addressed by providers specializing in enterprise solutions.
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