
WeServ Systems
IT Infrastructure and Managed Services
WeServ Systems International, Inc. is a leading BPO provider that offers IT infrastructure and managed services for technology, insurance, and healthcare sectors, known for its client-centered solutions.
Size
Private
Mission
To optimize client productivity with cost-effective and client-centered solutions, focusing on their growth.
About
WeServ Systems International, Inc. offers IT infrastructure and managed services along with application support and customer experience solutions for clients in technology, insurance, and healthcare. The company operates using an offshore delivery model and supports global enterprise clients.
It is recognized for its commitment to optimizing client productivity, with a skilled workforce dedicated to delivering high-quality services across various industries.
Services
WeServ Systems International, Inc. provides IT infrastructure and managed services, supported by application services and customer experience solutions. These services include technical support, application development, and network management, tailored to support diverse client needs and business functions.
Capabilities
Technical Support (Tier 1/2)
Application Support & Maintenance
Service Desk & IT Support
Network Monitoring & Management
Cloud Migration & Management
Data-Centre Operations
Cybersecurity Operations (SOC)
Industries Served
The company serves clients in technology, insurance, and healthcare. It has experience supporting global enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
WeServ is known for its client-centered approach, offering clients cost-effective solutions that enhance productivity. Its operational practices include a focus on service quality and client satisfaction, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Bonifacio Global City, Taguig City, the company operates using an offshore delivery model. It serves clients across Asia Pacific, North America, EMEA, and Oceania, with teams working in remote environments to meet client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Insurance
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
WeServ Systems
?
WeServ Systems specializes in providing IT infrastructure and managed services, which form the core of its offerings. In addition, the company extends its capabilities through various sub-services, including technical support across Tier 1 and Tier 2 levels, application support and maintenance, service desk and IT support, network monitoring and management, cloud migration and management, data-center operations, and cybersecurity operations through a Security Operations Center (SOC). This comprehensive range of services is designed to cater to the diverse needs of their clients, ensuring robust IT support and management.
What additional services does
WeServ Systems
provide?
In addition to its primary offerings, WeServ Systems provides a range of other services that include software engineering and product development, as well as customer experience and contact center solutions. This expanded service portfolio allows the company to cater to various business functions and enhances its ability to support clients with comprehensive solutions.
When was
WeServ Systems
founded?
WeServ Systems was established in 1985, marking nearly 39 years in the industry as of 2024. Since its inception, the company has evolved to become a significant player in the IT services sector, focusing on enhancing client productivity through innovative and cost-effective solutions tailored to client needs.
What industry verticals does
WeServ Systems
serve?
WeServ Systems serves a variety of industries, specifically focusing on Technology & SaaS, Insurance, and Healthcare & Life Sciences. This diverse industry expertise allows the company to align its services with the specific requirements and challenges faced by clients in these sectors.
What delivery model does
WeServ Systems
offer?
WeServ Systems operates using an offshore delivery model, which means that services are provided from a location outside the client's home country. This approach enables the company to leverage a skilled workforce in the Philippines, allowing for cost-effective solutions and flexibility in service delivery. By employing remote teams, WeServ can efficiently meet the needs of its global client base across multiple regions.
How many employees and/or seats does
WeServ Systems
have?
Can
WeServ Systems
be considered a good service provider for startups?
Can
WeServ Systems
be considered a good service provider for SMBs?
WeServ Systems is well-equipped to support small and medium-sized businesses (SMBs) with its scalable service offerings. The company’s focus on cost-effective solutions allows SMBs to access high-quality IT infrastructure and managed services without the extensive budgets often required for such support. Furthermore, the flexibility inherent in their service delivery model enables SMBs to adapt quickly to changing business needs, promoting growth and operational efficiency.
Can
WeServ Systems
be considered a good service provider for enterprises?
WeServ Systems stands out as a reliable provider for enterprises and large companies, thanks to its extensive experience and commitment to service quality. The company’s offshore delivery model allows it to scale operations effectively to meet the demands of large clients. With a strong emphasis on optimizing client productivity and a comprehensive suite of IT services, WeServ Systems is positioned to deliver sophisticated solutions that cater to the complex requirements of enterprises.
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