Webhelp Enterprise
IT Infrastructure and Managed Services
Concentrix is a global business services company that provides analytics and data solutions for industries such as banking and healthcare, known for its innovative customer management strategies and extensive service offerings.
Size
over-10K
Public
over-1b
Mission
To empower clients to enhance market position, improve operational efficiency, and accelerate growth.
About
Concentrix offers analytics and data solutions along with customer experience and contact center services for clients in banking, healthcare, and retail. The company operates using a global delivery model and supports clients across various industries.
It is recognized for its award-winning approach to customer management, with revenues exceeding $5 billion and a client base of over 10,000 businesses worldwide.
Services
Concentrix provides analytics and data solutions supported by IT infrastructure and managed services, software engineering, and product development. These services include data engineering, predictive modeling, and cybersecurity operations, tailored to enhance customer experience and optimize business processes.
Capabilities
Data Engineering & ETL
Predictive Modelling
Descriptive & Diagnostic Analytics
Cybersecurity Operations (SOC)
Cloud Migration & Management
Data-Centre Operations
Industries Served
The company serves clients in banking and financial services, healthcare and life sciences, energy and utilities, government and public sector, as well as retail and e-commerce. It has experience supporting diverse enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Concentrix is known for its innovative approaches to customer management and business process optimization, offering clients scalable solutions that drive efficiency and growth. Its approach includes a commitment to digital transformation and personalized enterprise solutions, ensuring consistent service delivery at scale.
Delivery Footprint
Headquartered in Fremont, California, the company operates using a flexible delivery model that includes onshore, nearshore, and offshore capabilities. It serves clients globally, with teams working in hybrid environments to meet specific client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Healthcare & Life Sciences
Government & Public Sector
Energy & Utilities
Retail & e-Commerce
Telecommunications & Media
Clients
No items found.
What's the main service provided by
Webhelp Enterprise
?
Webhelp Enterprise specializes in IT infrastructure and managed services, providing a comprehensive range of offerings designed to enhance operational efficiency and customer engagement. Their expertise extends to data engineering, predictive modeling, and cybersecurity operations, ensuring robust solutions that meet the dynamic needs of clients across various sectors.
What additional services does
Webhelp Enterprise
provide?
In addition to its primary offerings, Webhelp Enterprise provides a range of other services including back-office operations, finance and accounting, marketing operations, and sales and lead-generation services. This extended portfolio enables clients to find a one-stop solution for their operational needs, enhancing overall business performance.
When was
Webhelp Enterprise
founded?
Webhelp Enterprise was established in 1983, marking over 40 years of experience in the business process outsourcing sector. Since its founding, the company has evolved significantly, adapting to market changes and expanding its service offerings to maintain a competitive edge.
What industry verticals does
Webhelp Enterprise
serve?
Webhelp Enterprise serves a diverse array of industries, including Banking & Financial Services, Healthcare & Life Sciences, Government & Public Sector, Energy & Utilities, Retail & e-Commerce, and Telecommunications & Media. This wide-ranging industry focus enables the company to tailor its services to meet the unique requirements of each sector.
What delivery model does
Webhelp Enterprise
offer?
Webhelp Enterprise employs a hybrid delivery model that incorporates onshore, nearshore, and offshore capabilities. This approach allows them to provide flexible solutions tailored to specific client needs, combining local expertise with the cost efficiencies of remote operations, ensuring high-quality service delivery across various geographical locations.
How many employees and/or seats does
Webhelp Enterprise
have?
Webhelp Enterprise boasts a workforce of over 10,000 employees, underscoring its capacity to handle large-scale operations and diverse client needs. This substantial team allows the company to deliver comprehensive services while maintaining a focus on quality and efficiency.
Can
Webhelp Enterprise
be considered a good service provider for startups?
While Webhelp Enterprise has a vast array of services and a large workforce, its offerings may be more suited to established businesses rather than startups. Startups often require more tailored, budget-friendly options that can scale as they grow, which may not be the primary focus of a company with such extensive capabilities and resources.
Can
Webhelp Enterprise
be considered a good service provider for SMBs?
Webhelp Enterprise can be a suitable service provider for small and medium businesses (SMBs) due to its scalable service offerings and experience across various industries. Their ability to adapt to client needs and provide comprehensive support can help SMBs enhance their operational efficiency and drive growth.
Can
Webhelp Enterprise
be considered a good service provider for enterprises?
Webhelp Enterprise is well-equipped to serve enterprises and large companies, thanks to its significant scale and a proven track record of delivering sophisticated solutions. The company's hybrid delivery model and extensive service portfolio make it a reliable partner for enterprises looking to optimize their operations and enhance customer engagement.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.