VOX Network
IT Infrastructure and Managed Services
VOX Network Solutions is a modern technology company that provides IT infrastructure and managed services for various industries, known for its commitment to innovation and community engagement.
Size
Private
Mission
To make a difference in the world by empowering individuals through innovation and creativity.
About
VOX Network Solutions offers IT infrastructure and managed services along with customer experience and contact center solutions for clients in multiple sectors. The company operates using an onshore model and supports clients across the United States.
It is recognized for its strong partnerships with industry leaders, with a diverse team dedicated to driving positive change and enhancing client satisfaction.
Services
VOX Network Solutions provides IT infrastructure and managed services, supported by customer experience and contact center solutions. These services include technical support (Tier 1/2), service desk and IT support, network monitoring and management, cybersecurity operations (SOC), cloud migration and management, and disaster recovery and backup. Each solution is tailored to support business operations and enhance performance.
Capabilities
Technical Support (Tier 1/2)
Service Desk & IT Support
Network Monitoring & Management
Cybersecurity Operations (SOC)
Cloud Migration & Management
Disaster Recovery & Backup
Industries Served
The company serves clients in various industries, leveraging its strategic partnerships with technology leaders. VOX has experience supporting Fortune 250 enterprise brands, providing services aligned with industry-specific requirements and technology platforms.
Unique Stregths
VOX Network Solutions is known for its collaborative approach and commitment to empowering clients, offering operational strengths that include a diverse team of consultants and technologists. Its focus on community engagement and innovation helps deliver consistent, high-quality services at scale.
Delivery Footprint
Headquartered in South San Francisco, California, the company operates using an onshore delivery model. It serves clients across the United States, with teams dedicated to meeting client needs in various environments.
Certifications
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Verticals
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Clients
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What's the main service provided by
VOX Network
?
VOX Network specializes in providing comprehensive IT infrastructure and managed services. Their offerings include a range of technical support options, from Tier 1 to Tier 2, as well as dedicated service desk and IT support. Additionally, they focus on network monitoring and management, operate cybersecurity services through Security Operations Centers, facilitate cloud migration and management, and ensure disaster recovery and backup solutions. Each service is meticulously designed to enhance operational efficiency for their clients.
What additional services does
VOX Network
provide?
In addition to their core IT infrastructure and managed services, VOX Network also excels in customer experience and contact center solutions. This extended service portfolio allows them to support clients in enhancing their customer interactions and operational efficiencies, thereby providing a holistic approach to service delivery that addresses both technical and customer-centric needs.
When was
VOX Network
founded?
VOX Network was established in 2006, marking a significant presence in the IT services industry for over 17 years. Since its inception, the company has been committed to innovating and improving service delivery, which has contributed to its growth and reputation in the market.
What industry verticals does
VOX Network
serve?
What delivery model does
VOX Network
offer?
VOX Network employs an onshore delivery model, meaning that their services are provided from within the country, specifically from their headquarters in South San Francisco, California. This approach enables close collaboration with clients, ensuring that they receive timely support and solutions tailored to their specific needs, while also benefiting from clear communication and a deep understanding of the local market.
How many employees and/or seats does
VOX Network
have?
Can
VOX Network
be considered a good service provider for startups?
Can
VOX Network
be considered a good service provider for SMBs?
VOX Network is well-positioned to serve small and medium businesses, offering scalable services that can adapt to the evolving needs of growing companies. Their diverse service portfolio includes essential IT support and customer experience solutions, which are critical for SMBs looking to enhance operational efficiency and customer satisfaction. With a focus on flexibility and tailored solutions, VOX Network can effectively support SMBs in achieving their growth objectives.
Can
VOX Network
be considered a good service provider for enterprises?
For enterprises and larger organizations, VOX Network stands out as a reliable service provider due to its extensive experience and robust service offerings. The company has a proven track record of supporting Fortune 250 brands, ensuring that their solutions meet the sophisticated requirements of large-scale operations. Coupled with their recognition through various awards and a strong focus on quality and innovation, VOX Network is equipped to manage complex IT needs and deliver exceptional value to enterprise clients.
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