Vopaq specializes in shared-services transformation, focusing on enhancing operational efficiencies for its clients. In addition to this core service, the company offers a suite of related services including automation and RPA enablement, which streamline processes; change management and training to ensure smooth transitions; continuous improvement initiatives based on Lean Six Sigma methodologies; customer experience consulting and journey mapping to enhance client interactions; and performance management with SLA reporting to maintain service quality and accountability.

Vopaq was established in 1999, marking over 24 years of experience in the business process outsourcing sector. Since its inception, the company has grown and adapted to meet the evolving needs of various industries, positioning itself as a reliable partner in shared-services transformation and logistics.

Vopaq employs an offshore delivery model, which means that its services are provided from locations outside the client's country. This approach allows the company to leverage cost efficiencies and access a broader talent pool, while still maintaining high standards of service delivery. By utilizing remote teams, Vopaq can effectively cater to the diverse needs of its global clientele.

Vopaq is a mid-sized company, employing between 501 and 1,000 individuals. This workforce size enables the company to maintain a balance between personalized service and the capacity to manage larger projects, making it agile enough to respond to client demands while ensuring quality outcomes.

Vopaq presents a solid option for small and medium businesses (SMBs) seeking to enhance their operational efficiency. The company's focus on shared-services transformation and its diverse range of sub-services allow SMBs to benefit from scalable solutions that can adapt as they grow. Vopaq's commitment to continuous improvement and customer experience can help SMBs streamline processes and improve service delivery, making it a suitable partner for those aiming for sustained growth.

Vopaq stands out as a strong provider for enterprises and large companies due to its extensive experience and robust service offerings. With a focus on shared-services transformation and a proven track record in various industries, Vopaq is well-equipped to handle the complexities of large-scale operations. Its offshore delivery model ensures that enterprises can leverage global talent and resources, while its commitment to performance management and continuous improvement provides the reliability and sophistication that larger organizations require.