VonUp
Sales and Lead-Generation Services
VonUp BPO is an offshore business process outsourcing company that provides sales and lead-generation services for various industries, known for its commitment to high-quality service and strategic client partnerships.
Size
11-50
Private
under-1m
Mission
To build long-term, strategic partnerships by providing consistent, reliable, and secure service delivery.
About
VonUp BPO offers sales and lead-generation services along with customer experience and back-office operations for clients in diverse industries. The company operates using an offshore model and supports clients primarily in the USA, UK, and Australia.
It is recognized for its expert team and advanced technology infrastructure, ensuring reliable service delivery and client satisfaction.
Services
VonUp BPO provides sales and lead-generation services supported by customer experience and back-office operations. These services include inbound customer support, outbound telesales, lead research, order management, email support, and live chat. Each solution is tailored to enhance client revenue goals and improve customer engagement.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Lead Research & List Building
Order Management & Fulfilment
Email Support
Live Chat & Messaging Support
Market & Competitive Intelligence
Data Entry & Data Processing
Industries Served
The company serves clients in over 20 industries, including telecom, energy, and insurance. It has experience supporting offshore companies with services aligned to industry-specific requirements and technology platforms that facilitate efficient operations.
Unique Stregths
VonUp BPO is known for its commitment to building long-term client relationships, offering clients a competitive edge through strategic alignment with business goals. Its approach includes best-practice training, real-time performance analytics, and Six Sigma operational processes, ensuring excellence in service delivery.
Delivery Footprint
Headquartered in Thane, Maharashtra, India, the company operates using an offshore delivery model. It serves clients across the USA, UK, and Australia, with teams working in a hybrid environment to meet diverse client needs.
Certifications
ISO 31000
ISO 27701
Cyber Essentials Plus
Cyber Essentials
ISO 9001
ISO 27001
ISO 22301
Verticals
No items found.
Clients
Duncan Lewis Solicitors
What's the main service provided by
VonUp
?
VonUp specializes in sales and lead-generation services, complemented by various customer experience and back-office operations. Their extensive offerings include inbound customer support, outbound telesales and retention, lead research and list building, order management and fulfillment, email support, and live chat and messaging support. This comprehensive suite aims to boost client revenue and enhance customer engagement across diverse industries.
What additional services does
VonUp
provide?
In addition to its primary focus on sales and lead-generation services, VonUp also offers a range of other capabilities including customer experience management and back-office operations. These services further enhance their ability to support clients by ensuring efficient operational processes and improved customer interactions.
When was
VonUp
founded?
Established in 2013, VonUp has been operational for over a decade, marking its presence in the business process outsourcing sector. Since its inception, the company has aimed to forge long-lasting partnerships by delivering reliable and secure services to its clients.
What industry verticals does
VonUp
serve?
What delivery model does
VonUp
offer?
VonUp operates using an offshore delivery model, meaning it provides its services from a location outside of its clients' countries, primarily India. This approach allows VonUp to leverage cost efficiencies and access a skilled workforce, enabling them to meet the varying needs of their clients across different geographical markets.
How many employees and/or seats does
VonUp
have?
VonUp has a workforce comprising between 11 to 50 employees, which indicates a small to medium-sized team. This size allows for a close-knit work environment where team members can collaborate effectively, ensuring personalized service and attention to client needs.
Can
VonUp
be considered a good service provider for startups?
VonUp can be an advantageous service provider for startups, primarily due to its small to medium-sized team and tailored service offerings. Startups often require flexible and responsive partners, and VonUp's commitment to building long-term relationships can help emerging businesses scale effectively. Their offshore delivery model also provides cost-effective solutions that are vital for startups looking to maximize limited resources.
Can
VonUp
be considered a good service provider for SMBs?
VonUp is well-suited for small and medium businesses seeking reliable support in sales and customer service. Their scalable offerings and experience across various industries allow them to adapt to the growth needs of SMBs. With a focus on enhancing client revenue and customer engagement, VonUp provides the flexibility and expertise that SMBs require to thrive in competitive markets.
Can
VonUp
be considered a good service provider for enterprises?
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