Volocity Solutions
Sales and Lead-Generation Services
Volocity Solutions, LLC is a proactive BPO firm that provides inside sales and customer service solutions for organizations across the United States, known for its quality-focused approach and experienced team.
Size
11-50
Private
Mission
To drive growth and success for partner organizations through effective management of customer-facing sales and service processes.
About
Volocity Solutions, LLC offers inside sales and customer service solutions along with lead generation, appointment setting, and order fulfillment for clients in various sectors. The company operates using an onshore model and supports organizations throughout the United States.
It is recognized for its dedication to quality service, with a team of experienced professionals who act as brand ambassadors for their clients.
Services
Volocity Solutions, LLC provides inside sales and customer service solutions, supported by lead generation and order fulfillment services. These services include appointment setting, telemarketing, and helpdesk support, tailored to meet the customer-facing needs of client organizations.
Capabilities
Appointment Setting
Order Management & Fulfilment
Outbound Telesales & Retention
Product Management & Road-mapping
Industries Served
The company serves clients across the United States, focusing on organizations that require outsourced sales and customer service support. It has experience working with various sectors, adapting its services to meet specific industry demands.
Unique Stregths
Volocity Solutions is known for its quality-driven approach and commitment to proactive business growth, offering clients dedicated support from experienced sales and business development professionals. Its operational practices emphasize excellent communication and brand representation, ensuring a superior customer experience.
Delivery Footprint
Headquartered in Manchester, New Hampshire, the company operates using an onshore delivery model. It serves clients throughout the United States, with teams that are dedicated to maintaining high service standards and client satisfaction.
Certifications
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Verticals
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Clients
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What's the main service provided by
Volocity Solutions
?
Volocity Solutions specializes in providing comprehensive inside sales and customer service solutions, with a strong emphasis on sales and lead-generation services. Their offerings include appointment setting, order management and fulfillment, outbound telesales, and product management and road-mapping. This tailored approach allows them to effectively meet the diverse customer-facing needs of their clients across various sectors.
What additional services does
Volocity Solutions
provide?
When was
Volocity Solutions
founded?
Established in 2018, Volocity Solutions has been in business for approximately six years. Since its inception, the company has focused on delivering quality sales and customer service solutions, helping organizations enhance their customer interactions and drive growth.
What industry verticals does
Volocity Solutions
serve?
What delivery model does
Volocity Solutions
offer?
Volocity Solutions employs an onshore delivery model, meaning that their services are provided within the same country as their clients, specifically throughout the United States. This approach allows for better alignment with client needs, enhanced communication, and a superior understanding of the local market dynamics, ensuring a more effective customer experience.
How many employees and/or seats does
Volocity Solutions
have?
Volocity Solutions operates with a workforce size ranging from 11 to 50 employees. This relatively small team allows for a more personalized service approach, fostering close relationships with clients and ensuring dedicated support for their sales and customer service needs.
Can
Volocity Solutions
be considered a good service provider for startups?
Volocity Solutions can be a valuable partner for startups looking for reliable sales and customer service support. With their focused approach on lead generation and appointment setting, they can help new businesses establish a customer base and drive initial growth. Their onshore delivery model also ensures that startups receive tailored support, which is crucial in the early stages of business development.
Can
Volocity Solutions
be considered a good service provider for SMBs?
Small and medium businesses may find Volocity Solutions to be an excellent service provider due to their flexible offerings and dedicated support. Their experience in managing customer-facing processes allows SMBs to scale their operations effectively without the burden of extensive in-house resources. Volocity's commitment to quality service can help these businesses enhance their customer interactions and accelerate growth.
Can
Volocity Solutions
be considered a good service provider for enterprises?
While Volocity Solutions primarily caters to smaller organizations, their services can also be adapted to meet the needs of enterprises seeking reliable sales support. However, larger companies might require more extensive resources and advanced solutions that could be beyond the typical scope of Volocity’s offerings. Thus, while they can provide effective support, enterprises may need to consider their specific requirements and assess whether Volocity's current capabilities align with their broader business strategies.
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