VIZX Global
Customer Experience and Contact Center
VIZX Global Solutions is a BPO solutions provider that provides customer experience and contact center services for healthcare, real estate, and staffing industries, known for its commitment to innovation and strategic partnerships.
Size
Private
Mission
To ensure that our solutions are both effective and ethical through innovation and community values.
About
VIZX Global Solutions offers customer experience and contact center services along with recruitment process outsourcing and digital marketing for clients in healthcare, real estate, and staffing. The company operates using an onshore and offshore delivery model and supports clients globally.
It is recognized for its innovative approach and strong community values, with a focus on nurturing transformative ideas into thriving enterprises.
Services
Capabilities
CX Consulting & Journey Mapping
Inbound Customer Support
Outbound Telesales & Retention
Email Support
Data Entry & Data Processing
Performance Management & SLA Reporting
Recruitment Process Outsourcing (RPO)
Lead Research & List Building
Campaign Management
Content Creation & Localisation
Social Media Management
SEO & Website Optimisation
Web Development
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Real Estate & Property Management
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
VIZX Global
?
VIZX Global specializes in providing customer experience and contact center solutions, focusing primarily on enhancing client interactions through innovative services. Their offerings include CX consulting and journey mapping, inbound customer support, outbound telesales, email support, data entry and processing, performance management and SLA reporting, as well as recruitment process outsourcing. Additionally, they excel in lead research, campaign management, content creation and localization, social media management, SEO, web optimization, and web development, thus enabling businesses to improve their operational efficiency and customer engagement.
What additional services does
VIZX Global
provide?
In addition to their primary offerings, VIZX Global provides a range of supplementary services, including sales and lead-generation services, HR recruitment and payroll, and marketing operations. This extended portfolio enables them to support clients more comprehensively, enhancing overall business performance and growth.
When was
VIZX Global
founded?
Established in 2017, VIZX Global has been operating for approximately 7 years. Since its inception, the company has grown to become a notable player in the customer experience and contact center industry, emphasizing both innovation and community values in its service delivery.
What industry verticals does
VIZX Global
serve?
VIZX Global serves a diverse range of industries, including Healthcare & Life Sciences, Real Estate & Property Management, and Non-Profit & NGOs. This broad focus allows them to tailor their services to meet the specific needs and challenges of clients across these sectors.
What delivery model does
VIZX Global
offer?
VIZX Global employs a versatile delivery model that includes both onshore and offshore operations. Onshore delivery refers to services provided within the same country as the client, ensuring close collaboration and communication, while offshore delivery involves utilizing teams located in different countries to offer cost-effective solutions. This hybrid approach allows VIZX Global to meet diverse client needs globally while optimizing service delivery.
How many employees and/or seats does
VIZX Global
have?
Can
VIZX Global
be considered a good service provider for startups?
VIZX Global can be an advantageous service provider for startups, particularly those looking for scalable customer experience solutions. Their innovative approach and commitment to effective service delivery make them well-suited to assist new businesses in establishing a strong market presence. By offering tailored services and the flexibility of both onshore and offshore delivery models, VIZX Global can help startups navigate the complexities of customer engagement and operational efficiency as they grow.
Can
VIZX Global
be considered a good service provider for SMBs?
For small and medium businesses, VIZX Global presents a robust option due to their extensive service portfolio and adaptability. Their ability to provide tailored solutions that cater to the unique needs of SMBs, coupled with their experience across various industries, positions them as a reliable partner. VIZX Global's focus on customer experience and operational support can significantly contribute to the growth and success of small to medium enterprises, making them a suitable choice in this segment.
Can
VIZX Global
be considered a good service provider for enterprises?
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