Vital Solutions
IT Infrastructure and Managed Services
Vital Solutions, Inc. is a leading accounts receivable management firm that provides customized outsourcing solutions for various industries, known for its exceptional customer service and nationwide operational reach.
Size
51-200
Private
10m-50m
Mission
To provide exceptional accounts receivable management services.
About
Vital Solutions, Inc. offers accounts receivable management services along with contingency collections programs and exceptional customer service for clients in automotive finance, credit card, utilities, insurance, real estate, and government sectors. The company operates using a national delivery model and supports clients across the United States.
It is recognized for managing over $5 billion in annual placements, with a dedicated team focused on delivering superior client experiences and maintaining long-term relationships.
Services
Vital Solutions, Inc. provides accounts receivable management services supported by customized outsourcing solutions and contingency collections programs. These services include specialized collections and account recovery, tailored to meet the diverse needs of clients across various industries.
Capabilities
Cloud Migration & Management
Data-Centre Operations
Cybersecurity Operations (SOC)
Application Support & Maintenance
Industries Served
The company serves clients in automotive finance, credit card, utilities, insurance, real estate, and government sectors. It has extensive experience supporting a wide range of clients with services aligned to industry-specific requirements, ensuring compliance and operational efficiency.
Unique Stregths
Vital Solutions, Inc. is known for its exceptional customer service, offering clients a highly skilled workforce dedicated to delivering superior experiences. Its approach includes a commitment to client success and a focus on maintaining long-term partnerships, which help deliver consistency and reliability at scale.
Delivery Footprint
Headquartered in Atlanta, Georgia, the company operates using a national delivery model. It serves clients across all time zones in the United States, with teams working in a remote environment to ensure flexibility and responsiveness to client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Technology & SaaS
Clients
No items found.
What's the main service provided by
Vital Solutions
?
Vital Solutions specializes in IT infrastructure and managed services, focusing primarily on accounts receivable management. Their offerings include a range of sub-services such as cloud migration and management, data-centre operations, cybersecurity operations, and application support and maintenance, ensuring comprehensive solutions tailored to clients' needs.
What additional services does
Vital Solutions
provide?
In addition to their primary focus on accounts receivable management, Vital Solutions also offers software engineering and product development. This expanded service portfolio enables them to support clients with tailored solutions that extend beyond traditional collections and recovery services.
When was
Vital Solutions
founded?
Vital Solutions was established in 2002, making it over 21 years old as of 2024. Since its inception, the company has developed a strong reputation in the accounts receivable management sector, leveraging years of experience to enhance its service delivery.
What industry verticals does
Vital Solutions
serve?
Vital Solutions operates across several key verticals, including Healthcare & Life Sciences, and Technology & SaaS. This diverse industry focus allows them to tailor their services to meet the unique requirements of clients in these sectors, ensuring compliance and operational efficiency.
What delivery model does
Vital Solutions
offer?
Vital Solutions employs an offshore delivery model, which means that services are provided from locations outside the United States. This approach allows for flexibility and efficiency in operations, enabling them to support a wide range of clients across various time zones while maintaining high service standards.
How many employees and/or seats does
Vital Solutions
have?
Vital Solutions has a workforce ranging between 51 and 200 employees. This size positions them to offer personalized service while maintaining the agility needed to respond effectively to clients' demands.
Can
Vital Solutions
be considered a good service provider for startups?
Can
Vital Solutions
be considered a good service provider for SMBs?
Vital Solutions is well-suited to serve small and medium-sized businesses (SMBs), given their range of services and commitment to exceptional customer support. Their ability to offer customized outsourcing solutions allows SMBs to leverage advanced accounts receivable management without the overhead of in-house operations, fostering growth and efficiency.
Can
Vital Solutions
be considered a good service provider for enterprises?
For enterprises and large companies, Vital Solutions presents a reliable option due to their extensive experience and capacity for managing diverse client needs. Their established delivery model and focus on client success make them a trustworthy partner for organizations looking for sophisticated and scalable service offerings.
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