Vishnu Solutions specializes in delivering exceptional customer experience and contact center services, complemented by robust back-office operations and knowledge and research services. Their offerings encompass a wide range of solutions, including inbound customer support, outbound telesales and retention, email support, legal process outsourcing (LPO), market and competitive intelligence, data collection and survey programming, lead research and list building, and appointment setting. Each service is tailored to fit the unique requirements of their clients, ensuring optimal support across various business functions.

In addition to their core customer experience and contact center services, Vishnu Solutions also provides a variety of other services including back-office operations and knowledge and research services. This extended portfolio enhances their ability to support clients with comprehensive solutions that address multiple aspects of business process management.

Vishnu Solutions was established in the year 2000, marking over two decades of operational experience in the business process outsourcing sector. Since its inception, the company has evolved significantly, adapting to the changing landscape of customer service and back-office operations, and has built a reputation for quality and reliability.

Vishnu Solutions primarily serves clients in the Technology & SaaS and Government & Public Sector industries. Their extensive experience in these sectors allows them to cater to the specific needs and challenges of businesses operating in these domains.

Vishnu Solutions employs an offshore delivery model, which means they provide their services from a different country than where their clients are located. This approach enables them to leverage cost efficiencies and access a diverse talent pool, all while maintaining high standards of service delivery. Their offshore operations are structured to ensure flexibility and responsiveness to client needs, supporting businesses across various regions including the UK, USA, Australia, and India.

Vishnu Solutions has a workforce ranging between 201 to 500 employees, positioning them as a mid-sized company in the BPO industry. This size allows them to maintain a balance between personalized service and the capacity to handle larger projects and demands.

Vishnu Solutions is well-suited to assist small and medium businesses (SMBs) with their diverse service offerings and expertise in the Technology & SaaS and Government & Public Sector industries. Their flexibility and mid-sized structure enable them to provide personalized services while scaling operations to meet the evolving demands of SMBs. This makes them a reliable partner for businesses seeking to enhance their customer engagement and operational efficiency.

Vishnu Solutions can effectively cater to enterprises and large companies, particularly those in the Technology & SaaS and Government & Public Sector sectors. With their comprehensive service offerings and commitment to quality, they are equipped to handle the complexities and scale required by larger organizations. Their experience working with Fortune 500 companies underscores their reliability and capability to deliver sophisticated outsourcing solutions.