VirtualStaff.ph specializes in providing comprehensive HR, recruitment, and payroll services. In addition to these core offerings, the company excels in various sub-services such as inbound customer support, email support, data entry and processing, payroll processing, claims processing, content moderation, billing and invoicing, order management and fulfillment, social media management, campaign management, market and competitive intelligence, customer and marketing analytics, knowledge-base creation, and content creation and localization. This diverse portfolio allows them to address a wide range of business needs effectively.

In addition to their primary services, VirtualStaff.ph offers a range of other capabilities that enhance their service portfolio. These include customer experience and contact center operations as well as back-office functions. This extended service range enables them to provide holistic support to businesses, streamlining operations and improving customer satisfaction.

VirtualStaff.ph was established in 2016, which means it has been operating for approximately eight years as of 2024. Since its inception, the company has focused on empowering businesses through transparent outsourcing solutions, effectively supporting clients across various sectors.

VirtualStaff.ph serves a diverse array of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Technology & SaaS, and Real Estate & Property Management. This multi-industry focus allows the company to tailor its services to meet specific demands and challenges faced by businesses in these fields.

VirtualStaff.ph operates using an offshore delivery model, which means they provide services from a different country, in this case, the Philippines, to clients located in the United States and other global markets. This model allows for cost-effective solutions and the flexibility of remote work, ensuring that businesses can access a talented workforce without the geographical constraints of traditional on-site hiring.

VirtualStaff.ph has a workforce that ranges between 51 to 200 employees. This size allows them to maintain a balance between personalized service and the capability to handle larger projects, ensuring they can effectively meet client needs across various sectors.