Virtual Staffing Agency
HR Recruitment and Payroll
Virtual Staffing Agency is a reputable BPO company that provides HR, Recruitment and Payroll services for Technology & SaaS and Retail & e-Commerce, known for its cost-effective and flexible remote staffing solutions.

Size

Private

Mission

About

Virtual Staffing Agency offers HR, Recruitment and Payroll services along with Customer Experience and Contact Center, Knowledge and Research Services, IT Infrastructure and Managed Services, and Software Engineering and Product Development for clients in Technology & SaaS and Retail & e-Commerce. The company operates using a virtual delivery model and supports clients primarily in the United States, the United Kingdom, Canada, and India.

It is recognized for its high efficiency and timely delivery, with a commitment to professionalism and a meticulous selection process that ensures access to high-quality talent.

Services

Virtual Staffing Agency provides HR, Recruitment and Payroll services supported by Customer Experience and Contact Center, Knowledge and Research Services, IT Infrastructure and Managed Services, and Software Engineering and Product Development. These services cover a wide range of channels, including inbound customer support, technical support, data entry, web development, and more, tailored to support various business functions and client needs.

Capabilities

Inbound Customer Support
Technical Support (Tier 1/2)
Data Entry & Data Processing
Market & Competitive Intelligence
Web Development
Image & Video Annotation
Data Collection & Survey Programming

Industries Served

The company serves clients in Technology & SaaS and Retail & e-Commerce. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring that clients receive solutions that fit their operational needs.

Unique Stregths

Virtual Staffing Agency is known for its cost-effective and flexible staffing solutions, offering clients access to a global talent pool. Its approach includes 24/7 customer support, detailed reporting, and regular performance oversight, which help deliver consistency and accountability at scale.

Delivery Footprint

Headquartered in New York City, the company operates using a virtual delivery model. It serves clients across the United States, the United Kingdom, Canada, and India, with teams working remotely to meet diverse client requirements.

Certifications

No items found.

Verticals

Technology & SaaS
Retail & e-Commerce

Clients

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What's the main service provided by
Virtual Staffing Agency
?
Virtual Staffing Agency specializes in providing comprehensive HR, recruitment, and payroll services. In addition to these core offerings, the agency also delivers a variety of support services, including inbound customer support, technical support at both Tier 1 and Tier 2 levels, data entry and processing, market and competitive intelligence, web development, image and video annotation, as well as data collection and survey programming. This diverse range of services is designed to meet the varying needs of businesses across different sectors.
What additional services does
Virtual Staffing Agency
provide?
In addition to its main offerings in HR recruitment and payroll, Virtual Staffing Agency extends its portfolio to include customer experience and contact center services, knowledge and research services, IT infrastructure and managed services, and software engineering along with product development. This broad suite of services enhances the agency's ability to support a wide range of business functions and client needs.
When was
Virtual Staffing Agency
founded?
Virtual Staffing Agency was established in 2017, marking its entry into the staffing and outsourcing industry. As of 2024, the company has been in operation for seven years, building a reputation for high efficiency and a meticulous selection process that connects clients with top-tier talent.
What industry verticals does
Virtual Staffing Agency
serve?
Virtual Staffing Agency primarily serves clients in the Technology & SaaS and Retail & e-Commerce sectors. This focus allows the company to tailor its services to meet the specific operational requirements and technological platforms relevant to these industries.
What delivery model does
Virtual Staffing Agency
offer?
Virtual Staffing Agency employs a virtual delivery model, allowing it to provide services offshore and through remote work arrangements. This approach means that the company operates from various locations, leveraging a global talent pool while ensuring flexibility and cost-effectiveness for clients. Offshore delivery often involves teams working in different countries, which can lead to significant advantages in terms of both resources and expertise.
How many employees and/or seats does
Virtual Staffing Agency
have?
Can
Virtual Staffing Agency
be considered a good service provider for startups?
Virtual Staffing Agency can be an excellent service provider for startups, particularly due to its flexible staffing solutions and cost-effective service offerings. Startups often require agile support to scale quickly and efficiently, and the agency's virtual delivery model allows for rapid deployment of skilled resources tailored to evolving business needs. Additionally, their experience in diverse sectors can provide valuable insights and support during critical early-stage growth phases.
Can
Virtual Staffing Agency
be considered a good service provider for SMBs?
Small and medium businesses can greatly benefit from partnering with Virtual Staffing Agency, as the company offers scalable solutions that align well with their growth trajectories. The variety of services provided, from HR recruitment to customer support, allows SMBs to access resources that can enhance operational efficiency without the burden of extensive overhead costs. The agency's commitment to flexibility ensures that SMBs can adapt their service usage as they scale.
Can
Virtual Staffing Agency
be considered a good service provider for enterprises?
While Virtual Staffing Agency has the capabilities to serve larger enterprises, its service model is particularly well-suited for small to medium-sized businesses. The agency's focus on flexible staffing solutions and cost-efficiency may not align with the more complex, large-scale needs of enterprises, which often require specialized support, certifications, and extensive service infrastructure. However, for enterprises looking for specific project-based support, the agency can still provide valuable services.
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