Virtual Employee specializes in software engineering and product development, providing comprehensive solutions tailored to meet the unique needs of its clients. In addition to its core services, the company also offers a diverse range of sub-services including technical support at tier 1 and tier 2 levels, social media management, SEO and website optimization, content creation and localization, customer and marketing analytics, data entry and processing, as well as support for events and webinars. This extensive service portfolio ensures that businesses can enhance their operational efficiency effectively.

In addition to its main offerings, Virtual Employee provides a range of other services that enhance its value proposition. These include customer experience and contact center operations, as well as marketing operations. This extended service portfolio allows businesses to streamline their processes and improve customer engagement across various platforms.

Virtual Employee was established in 2007, which means that as of 2024, the company has been in operation for 17 years. Since its inception, it has focused on delivering high-quality outsourcing solutions to various industries, establishing a strong presence in the market.

Virtual Employee serves a diverse array of industries, including Technology & SaaS, Retail & e-Commerce, Healthcare & Life Sciences, and Education & EdTech. This broad focus allows the company to cater to the specific needs of clients across different sectors, ensuring that its services are relevant and effective.

Virtual Employee operates using an offshore delivery model, which means that its services are provided from a location outside of the client's country. This approach allows the company to leverage cost advantages and access a wider talent pool while maintaining high standards of quality and data security. The offshore model is designed to support businesses globally, ensuring flexibility and scalability in service delivery.

Virtual Employee has a workforce consisting of between 11 and 50 employees. This relatively small team size allows the company to maintain a personalized approach to client service, fostering strong relationships and adaptability to client needs.

Virtual Employee is well-suited to serve small and medium businesses, as it offers flexible staffing models and tailored solutions that can adapt to the unique requirements of these organizations. With a focus on quality and efficiency, the company can help SMBs scale their operations effectively and navigate the challenges of growth with confidence.