Virtalent
Back-Office Operations
Virtalent is a UK-based Virtual Assistant agency that provides back-office operations for small businesses and entrepreneurs, known for its personalized service and reliability.
Size
51-200
Private
10m-50m
Mission
To improve the outsourcing experience for businesses by offering personalized and reliable services.
About
Virtalent offers back-office operations along with customer support and marketing analytics for clients in various sectors. The company operates using an onshore model and supports UK-based businesses.
It is recognized for its high-quality support, with a dedicated Account Manager assigned to each client and a focus on time-based billing for transparency.
Services
Virtalent provides back-office operations supported by customer support and marketing analytics, with specific offerings such as social media management, event support, and talent sourcing. These services cover a range of administrative and business support tasks, tailored to meet the specific needs of small business owners and entrepreneurs.
Capabilities
Customer & Marketing Analytics
Social Media Management
Event & Webinar Support
Talent Sourcing & Screening
Graphic & Video Production
Market & Competitive Intelligence
Knowledge-Base Creation
Report Writing & Visualisation
Billing & Invoicing
Recruitment Process Outsourcing (RPO)
Performance Management & SLA Reporting
Industries Served
The company serves clients in various sectors, focusing on small businesses and professionals. It has experience supporting diverse client types with services aligned to their unique operational requirements.
Unique Stregths
Virtalent is known for its personalized service and reliability, offering clients the benefits of a full-time employee without long-term commitment. Its approach includes assigning dedicated Account Managers and utilizing time-based billing, ensuring efficiency and transparency in service delivery.
Delivery Footprint
Headquartered in the UK, the company operates using an onshore delivery model. It serves clients across the UK, with teams of highly experienced virtual assistants working remotely to meet client needs.
Certifications
No items found.
Verticals
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Clients
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What's the main service provided by
Virtalent
?
Virtalent specializes in back-office operations, providing essential support to businesses through a variety of tailored services. In addition to their primary focus on back-office tasks, they excel in areas such as customer and marketing analytics, social media management, event and webinar support, talent sourcing and screening, as well as graphic and video production. Their comprehensive service portfolio also includes market and competitive intelligence, knowledge-base creation, report writing and visualization, billing and invoicing, and recruitment process outsourcing (RPO). This diverse range of offerings is designed to meet the unique operational needs of small business owners and entrepreneurs.
What additional services does
Virtalent
provide?
When was
Virtalent
founded?
Virtalent was established in 2014, which means the company has been in operation for approximately 10 years as of 2024. Since its inception, it has aimed to enhance the outsourcing experience for businesses by delivering personalized and reliable services.
What industry verticals does
Virtalent
serve?
What delivery model does
Virtalent
offer?
Virtalent operates on an onshore delivery model, meaning that their services are provided within the same country as their clients, specifically in the UK. This approach allows for better communication, cultural alignment, and responsiveness, as their highly skilled virtual assistants work remotely to meet the needs of businesses while maintaining a close connection to the local market.
How many employees and/or seats does
Virtalent
have?
Virtalent has a workforce comprising between 51 and 200 employees. This size allows them to offer personalized services while remaining agile and responsive to client needs.
Can
Virtalent
be considered a good service provider for startups?
Virtalent can be a valuable service provider for startups, particularly due to their focus on personalized service and efficiency. With a range of back-office and administrative support options, startups can benefit from tailored solutions that help them manage their operations without the long-term commitment of hiring full-time staff. The flexibility of their services makes it easier for new businesses to scale their operations while maintaining control over their costs.
Can
Virtalent
be considered a good service provider for SMBs?
Virtalent is well-suited to support small and medium-sized businesses (SMBs). Their extensive service portfolio and experience in catering to various sectors allow them to offer scalable solutions that grow with their clients. The company’s commitment to personalized service ensures that SMBs receive the attention and support necessary to thrive in a competitive environment, making Virtalent a reliable partner for growth.
Can
Virtalent
be considered a good service provider for enterprises?
While Virtalent excels in providing services tailored for small and medium businesses, it may not be the best fit for large enterprises. Their focus on personalized support and flexibility is designed more for smaller operations, which may require different resources and capabilities as compared to larger organizations. Enterprises typically seek providers with extensive scalability and specialized solutions, which may not align with Virtalent's strengths.
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