Vertico BPO
IT Infrastructure and Managed Services
Vertico BPO Pvt. Ltd. is a dynamic outsourcing solutions provider that provides IT infrastructure and managed services for the legal and public sectors, known for its commitment to quality and security.
Size
51-200
Private
Mission
About
Vertico BPO Pvt. Ltd. offers IT infrastructure and managed services along with finance and accounting and knowledge and research services for clients in the legal and public sectors. The company operates using an offshore model and supports clients globally, including those in the UK.
It is recognized for its multiple prestigious certifications in quality and security, with a strong focus on enhancing operational efficiency and client satisfaction.
Services
Vertico BPO Pvt. Ltd. provides IT infrastructure and managed services, supported by finance and accounting and knowledge and research services. These services include technical support, billing and invoicing, and legal process outsourcing (LPO). They are tailored to support operational efficiency and seamless client performance.
Capabilities
Technical Support (Tier 1/2)
Billing & Invoicing
Legal Process Outsourcing (LPO)
Industries Served
The company serves clients in the legal and public sectors. It has experience supporting law firms and legal professionals with services aligned to industry-specific requirements, particularly in human rights law and corporate compliance.
Unique Stregths
Vertico BPO is known for its commitment to quality and security, offering clients a robust framework for risk management and data protection. Its approach includes maintaining uninterrupted operations and prompt handling of outsourcing requirements, which help deliver consistent and sustainable solutions.
Delivery Footprint
Headquartered in Hyderabad, India, the company operates using an offshore delivery model. It serves clients across various geographies, with teams dedicated to ensuring operational excellence and client satisfaction.
Certifications
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Verticals
Government & Public Sector
Clients
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What's the main service provided by
Vertico BPO
?
Vertico BPO specializes in providing IT infrastructure and managed services, which form the core of their offerings. In addition to these primary services, they extend their expertise to areas such as technical support at Tier 1 and Tier 2 levels, billing and invoicing, and legal process outsourcing (LPO). This comprehensive service suite is designed to enhance operational efficiency and meet the specific needs of their clients.
What additional services does
Vertico BPO
provide?
In addition to their main offerings, Vertico BPO provides a range of additional services including finance and accounting as well as knowledge and research services. These supplementary capabilities enhance their portfolio and allow them to support clients with diverse operational needs.
When was
Vertico BPO
founded?
Vertico BPO was established in 2018, marking its entry into the business process outsourcing industry. As of 2024, the company has been operating for six years, during which it has built a reputation for delivering quality services in IT infrastructure and managed solutions.
What industry verticals does
Vertico BPO
serve?
Vertico BPO focuses primarily on serving clients in the Government & Public Sector. Their industry expertise allows them to cater to the unique requirements of legal sectors, including support for law firms and professionals engaged in human rights law and corporate compliance.
What delivery model does
Vertico BPO
offer?
Vertico BPO employs an offshore delivery model, which means that services are provided from a location outside the client's home country. This approach allows for cost-effective solutions while maintaining high standards of quality and efficiency, enabling them to support a diverse global clientele.
How many employees and/or seats does
Vertico BPO
have?
Vertico BPO currently operates with a workforce of between 51 and 200 employees. This size allows the company to maintain a balance between personalized service and the capacity to scale operations as needed to meet client demands.
Can
Vertico BPO
be considered a good service provider for startups?
Given its size and service offerings, Vertico BPO can be a suitable partner for startups seeking to establish a solid IT infrastructure and managed services. Their flexible offshore delivery model and a focus on operational efficiency can help startups streamline their processes and scale effectively as they grow.
Can
Vertico BPO
be considered a good service provider for SMBs?
For small and medium businesses, Vertico BPO presents a viable option due to its adaptable service portfolio and commitment to quality. Their experience in delivering tailored solutions can support SMBs in optimizing their operations and achieving sustainable growth.
Can
Vertico BPO
be considered a good service provider for enterprises?
Vertico BPO is well-positioned to serve enterprise-level clients, thanks to its robust service offerings and multiple certifications in quality and security. Their offshore model allows for reliable and efficient service delivery, making them a dependable choice for larger organizations seeking sophisticated outsourcing solutions.
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