Vault Outsourcing
Back-Office Operations
Vault Outsourcing is a premier BPO provider that offers back-office operations for banking, financial services, and technology sectors, known for its tailored offshore team solutions.

Size

Private

Mission

About

Vault Outsourcing offers back-office operations along with customer experience and contact center, finance and accounting, and HR, recruitment and payroll services for clients in banking, financial services, and technology. The company operates using an offshore model and supports clients globally.

It is recognized for its employee-centric model, with a strong focus on quality and security, ensuring a motivated workforce that drives client success.

Services

Vault Outsourcing provides back-office operations supported by customer experience and contact center, finance and accounting, and HR, recruitment and payroll services. These services cover a wide range of functions including technical support, billing and invoicing, payroll processing, and business intelligence. Each solution is customized to meet the unique needs of clients across various industries.

Capabilities

Technical Support (Tier 1/2)
Billing & Invoicing
Payroll Processing
Accounts Payable
Accounts Receivable
Financial Planning & Analysis (FP&A)
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Customer & Marketing Analytics
Business Intelligence & Dashboarding
Cloud Migration & Management
Web Development

Industries Served

The company serves clients in banking, financial services, and technology sectors. It has experience supporting businesses with services aligned to industry-specific requirements, particularly in fintech and buy-now-pay-later solutions.

Unique Stregths

Vault Outsourcing is known for its tailored offshore team solutions, offering clients a dedicated workforce that enhances scalability and efficiency. Its approach includes a commitment to quality and security, backed by ISO certifications, which help deliver consistent service at scale.

Delivery Footprint

Headquartered in Makati, Philippines, the company operates using an offshore delivery model. It serves clients across various regions, with teams working in hybrid environments to meet diverse client needs.

Certifications

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Verticals

Banking & Financial Services
Technology & SaaS

Clients

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What's the main service provided by
Vault Outsourcing
?
Vault Outsourcing specializes in providing comprehensive back-office operations. Their service offerings include a wide array of tasks such as technical support, billing and invoicing, payroll processing, accounts payable and receivable, as well as financial planning and analysis. Additionally, they offer services in recruitment process outsourcing, talent sourcing and screening, customer and marketing analytics, business intelligence, cloud migration and management, and web development, all tailored to meet the unique needs of their clients.
What additional services does
Vault Outsourcing
provide?
In addition to their primary back-office operations, Vault Outsourcing offers a range of supplementary services. These include customer experience and contact center solutions, finance and accounting services, as well as HR, recruitment, and payroll support. This extensive portfolio allows the company to address various operational needs, enhancing their value proposition to clients.
When was
Vault Outsourcing
founded?
Vault Outsourcing was established in 2015, marking nearly a decade of dedicated service in the business process outsourcing industry. Since its inception, the company has grown and adapted to meet the evolving demands of its clients, positioning itself as a reliable partner in various sectors.
What industry verticals does
Vault Outsourcing
serve?
The company focuses on serving the Banking & Financial Services and Technology & SaaS sectors. With a strong emphasis on these verticals, Vault Outsourcing tailors its services to meet the specific needs and challenges faced by businesses in these domains.
What delivery model does
Vault Outsourcing
offer?
Vault Outsourcing operates using an offshore delivery model, which means that the company provides its services from a location outside of the client’s country. This approach allows clients to leverage cost efficiencies while accessing skilled labor. By employing teams that work in hybrid environments, they are able to meet diverse client requirements effectively.
How many employees and/or seats does
Vault Outsourcing
have?
Can
Vault Outsourcing
be considered a good service provider for startups?
Can
Vault Outsourcing
be considered a good service provider for SMBs?
Vault Outsourcing is well-suited for small and medium businesses looking for scalable support. Their extensive range of services and commitment to quality enable these businesses to grow without the burden of managing complex operations in-house. The flexibility of their offshore model allows SMBs to access a dedicated workforce, which can adapt to their evolving needs as they expand.
Can
Vault Outsourcing
be considered a good service provider for enterprises?
For enterprises and large companies, Vault Outsourcing presents a strong option due to its robust service offerings and commitment to excellence. The company's focus on quality and security, supported by ISO certifications, ensures reliability and consistency in service delivery. Their ability to provide tailored offshore solutions positions them as a capable partner for large-scale operations.
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