VarMed Management specializes in enhancing customer experience and operates a contact center focused on providing comprehensive support. Their services extend to inbound customer support and technical assistance across Tier 1 and Tier 2 levels. They also offer CX consulting and journey mapping, claims processing, social media customer care, live chat and messaging support, email support, as well as advanced statistical modeling, data collection, and survey programming. This diverse range of services positions VarMed Management as a versatile partner in customer engagement.

VarMed Management was established in 2010, marking over 13 years of experience in the industry as of 2024. This solid foundation has allowed the company to develop a robust portfolio of services tailored to the healthcare sector, demonstrating their commitment to improving patient outcomes and streamlining healthcare processes.

VarMed Management serves a variety of industries, specifically focusing on Healthcare & Life Sciences, Insurance, and Government & Public Sector. This multifaceted approach enables them to cater to the unique needs of each sector, particularly in managing patient care for Medicaid and Medicare Advantage populations.

VarMed Management employs an onshore and nearshore delivery model, which allows them to provide services from both local and regional locations. Onshore delivery involves operations conducted within the same country as the client, ensuring easier communication and management. Nearshore delivery refers to services provided from nearby countries, facilitating cost-effective solutions while maintaining quality and proximity to the client’s operations.

VarMed Management has a workforce comprising between 51 and 200 employees. This size allows for a dedicated and agile team capable of delivering personalized and effective solutions to their clients while maintaining a strong focus on quality and customer satisfaction.

VarMed Management is a strong candidate for small and medium businesses seeking reliable support in customer experience and healthcare management. Their scalable service model and diverse expertise enable SMBs to access tailored solutions that can grow with their needs. By focusing on improving healthcare outcomes while managing costs, VarMed Management can effectively support the growth and operational efficiency of smaller enterprises.

VarMed Management is well-equipped to serve enterprises and large corporations, particularly within the healthcare and insurance sectors. With a solid revenue base and a team dedicated to delivering high-quality solutions, they offer sophisticated service offerings that can meet the complex demands of larger organizations. Their recognition as a Minority Business Enterprise further enhances their credibility, positioning them as a reliable partner for large-scale operations focused on innovative healthcare solutions.