V. Office
Customer Experience and Contact Center
VOffice Brazil is a premier provider of customer experience and contact center services for technology and SaaS, gaming, and entertainment sectors, known for its comprehensive virtual office solutions and local expertise.
Size
11-50
Private
Mission
To empower businesses by providing flexible and reliable virtual office solutions that drive efficiency and growth.
About
VOffice Brazil offers customer experience and contact center services along with back-office operations and HR, recruitment, and payroll solutions for clients in technology, SaaS, gaming, and entertainment. The company operates using an onshore model and supports both local and international businesses.
It is recognized for its cost efficiency and professional image, with a focus on providing flexible, reliable, and compliant services tailored to meet specific client needs.
Services
VOffice Brazil provides customer experience and contact center services supported by back-office operations and HR, recruitment, and payroll solutions. These services include inbound customer support, content moderation, and recruitment process outsourcing (RPO), tailored to support various business functions and enhance customer engagement.
Capabilities
Inbound Customer Support
Content Moderation
Recruitment Process Outsourcing (RPO)
Payroll Processing
Database Administration
Industries Served
The company serves clients in technology, SaaS, gaming, and entertainment sectors. It has experience supporting startups, SMEs, and multinational corporations with services aligned to industry-specific requirements and operational needs.
Unique Stregths
VOffice Brazil is known for its cost efficiency and professional image, offering clients a prestigious business address and expert administrative support. Its approach includes customizable service packages and regulatory assistance, which help deliver seamless operations and compliance for businesses entering the Brazilian market.
Delivery Footprint
Headquartered in Brazil, the company operates using an onshore delivery model. It serves clients across Brazil and Latin America, with teams working in hybrid environments to meet diverse client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Gaming & Entertainment
Clients
No items found.
What's the main service provided by
V. Office
?
V. Office specializes in enhancing customer experiences through its primary service offering of customer experience and contact center solutions. In addition, they provide a range of supportive services including inbound customer support, content moderation, recruitment process outsourcing (RPO), payroll processing, and database administration. These services are designed to streamline operations and improve engagement with clients.
What additional services does
V. Office
provide?
In addition to its primary focus on customer experience and contact center services, V. Office also provides essential back-office operations, human resources recruitment, and payroll solutions. This expanded service portfolio allows clients to benefit from a comprehensive suite of support that enhances operational efficiency.
When was
V. Office
founded?
V. Office was established in 1996, which means the company has been operating for over 27 years. Since its inception, V. Office has focused on delivering quality services to its clients, evolving its offerings to meet the changing demands of the market.
What industry verticals does
V. Office
serve?
V. Office serves a diverse array of industries, specifically focusing on Technology & SaaS, as well as Gaming & Entertainment. This specialization enables them to tailor their services to the unique needs of clients within these sectors.
What delivery model does
V. Office
offer?
V. Office utilizes an onshore delivery model, meaning that services are provided within the same country where the clients are located. This approach facilitates better communication, cultural alignment, and regulatory compliance, allowing for more effective management of client relationships and operations.
How many employees and/or seats does
V. Office
have?
V. Office has a workforce comprised of between 11 to 50 employees. This size allows the company to maintain a personalized approach to client service, fostering strong relationships while remaining agile and adaptable to client needs.
Can
V. Office
be considered a good service provider for startups?
V. Office can be a valuable partner for startups looking for reliable and efficient service solutions. With their specialized offerings in customer experience and contact center services, alongside additional support in back-office operations, startups can leverage V. Office's expertise to enhance their customer engagement and streamline their processes from the outset.
Can
V. Office
be considered a good service provider for SMBs?
Small and medium-sized businesses (SMBs) can greatly benefit from partnering with V. Office. The company's flexible service offerings are designed to adapt to the unique needs of SMBs, providing them with the support necessary for growth and scalability. With a focus on cost efficiency and professional services, V. Office is well-positioned to help SMBs thrive in competitive markets.
Can
V. Office
be considered a good service provider for enterprises?
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