Urban Communications
IT Infrastructure and Managed Services
Urban Communications, Inc. is a trusted broadband internet and technology services provider that provides IT infrastructure and managed services for government and public sector, education and EdTech, known for its commitment to reliability and customer satisfaction.
Size
1-10
Private
1m-10m
Mission
About
Urban Communications, Inc. offers IT infrastructure and managed services along with cloud migration and management, data-center operations, disaster recovery and backup, service desk and IT support, and network monitoring and management for clients in government and public sector, education and EdTech. The company operates using an onshore model and supports a diverse clientele across the Chicago region.
It is recognized for its robust network infrastructure and premium service delivery, with a focus on customized IT solutions tailored to meet the specific needs of its varied customer base.
Services
Urban Communications, Inc. provides IT infrastructure and managed services supported by cloud migration and management, data-center operations, disaster recovery and backup, service desk and IT support, and network monitoring and management. These services cover broadband connectivity, voice services, and data center solutions, and are tailored to support businesses of all sizes, governmental entities, and educational institutions.
Capabilities
Cloud Migration & Management
Data-Centre Operations
Disaster Recovery & Backup
Service Desk & IT Support
Network Monitoring & Management
Industries Served
The company serves clients in government and public sector, education and EdTech. It has experience supporting small businesses, large enterprises, and government agencies with services aligned to industry-specific requirements and technology platforms such as VoIP and cloud services.
Unique Stregths
Urban Communications is known for its commitment to reliability and customer satisfaction, offering clients continuously monitored premium bandwidth through Tier 1 providers. Its approach includes customized, cost-effective IT and communication solutions, which help deliver exceptional service and uptime.
Delivery Footprint
Headquartered in Oak Forest, Illinois, the company operates using an onshore delivery model. It serves clients across the southern and southwestern suburbs of Chicago, with teams working on-site to ensure seamless service delivery.
Certifications
No items found.
Verticals
Government & Public Sector
Education & EdTech
Clients
No items found.
What's the main service provided by
Urban Communications
?
Urban Communications specializes in providing IT infrastructure and managed services that encompass a wide array of offerings. Their primary focus includes cloud migration and management, data center operations, disaster recovery and backup, as well as service desk and IT support. Additionally, they provide network monitoring and management solutions, ensuring that clients receive comprehensive support tailored to their unique requirements.
What additional services does
Urban Communications
provide?
When was
Urban Communications
founded?
Urban Communications was established in 1997, which means that as of 2024, the company has been in operation for 27 years. Over this time, it has developed a strong foundation in delivering IT solutions to its diverse clientele.
What industry verticals does
Urban Communications
serve?
Urban Communications serves clients primarily in the Government & Public Sector and Education & EdTech verticals. This focus allows the company to tailor its services to meet the specific needs and regulatory requirements of these industries.
What delivery model does
Urban Communications
offer?
Urban Communications operates using an onshore delivery model, which means that their services are provided from within the United States. This approach allows for closer interaction with clients, ensuring that communication and service delivery are seamless and effective.
How many employees and/or seats does
Urban Communications
have?
Urban Communications has a small workforce, with between 1 to 10 employees. This size allows for a more personalized approach to service delivery, fostering strong relationships with clients and providing tailored solutions.
Can
Urban Communications
be considered a good service provider for startups?
Urban Communications can be a suitable service provider for startups, particularly those in the education and public sectors. Their expertise in IT infrastructure and managed services can help new businesses establish a strong technological foundation, which is critical for growth. However, startups should consider their specific needs and whether the personalized service of a smaller company aligns with their growth aspirations.
Can
Urban Communications
be considered a good service provider for SMBs?
Urban Communications is well-positioned to support small and medium-sized businesses (SMBs) due to their flexible service offerings and tailored IT solutions. Their experience in working with clients across various sectors, including government and education, means they can provide customized support that aligns with the unique challenges SMBs face, enabling them to scale efficiently.
Can
Urban Communications
be considered a good service provider for enterprises?
While Urban Communications has the capability to serve larger enterprises, their small size may limit their ability to handle the complex needs of very large organizations. However, their commitment to reliability and customer satisfaction, along with their specialized services, can provide valuable support for enterprises looking for customized IT solutions in the education and public sectors.
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