Universal BPO
Back-Office Operations
Universal BPO Services is a leading outsourcing firm that provides back-office operations for healthcare and real estate, known for its highly accurate and timely data entry solutions.

Size

11-50
Private

Mission

About

Universal BPO Services offers back-office operations along with data entry and data processing for clients in healthcare and real estate. The company operates using an offshore model and supports clients from India, USA, UK, Canada, Australia, and other regions.

It is recognized for its dedicated team of experienced professionals, with a proven track record of delivering reliable data solutions that meet diverse business needs globally.

Services

Universal BPO Services provides back-office operations supported by data entry and data processing services. These services include legal process outsourcing, billing and invoicing, data collection, and survey programming. They cover both online and offline data entry, tailored to support various client needs across different industries.

Capabilities

Data Entry & Data Processing
Legal Process Outsourcing (LPO)
Billing & Invoicing
Data Collection & Survey Programming

Industries Served

The company serves clients in healthcare and real estate. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance and accuracy in data management tasks.

Unique Stregths

Universal BPO Services is known for its high accuracy and efficiency, offering clients specialized expertise in handling large-volume and complex data projects. Its approach includes a dedicated team ensuring quality and timely delivery, which helps maintain consistency at scale.

Delivery Footprint

Headquartered in Ahmedabad, India, the company operates using an offshore delivery model. It serves clients across multiple geographies, including India, USA, UK, Canada, and Australia, with teams working remotely to meet diverse client requirements.

Certifications

No items found.

Verticals

Healthcare & Life Sciences
Real Estate & Property Management

Clients

No items found.
What's the main service provided by
Universal BPO
?
Universal BPO specializes in back-office operations, primarily focusing on data entry and data processing. Their comprehensive service offerings also include legal process outsourcing, billing and invoicing, as well as data collection and survey programming. This diverse portfolio allows them to cater to various client needs, ensuring high-quality outcomes across different sectors.
What additional services does
Universal BPO
provide?
When was
Universal BPO
founded?
Universal BPO was established in 2010, marking over 13 years of experience in the business process outsourcing industry as of 2024. Since its inception, the company has built a solid reputation for delivering reliable services, particularly in back-office operations.
What industry verticals does
Universal BPO
serve?
Universal BPO is dedicated to serving specific industries, notably Healthcare & Life Sciences and Real Estate & Property Management. This focused approach allows them to align their services with the unique requirements and standards of these sectors, ensuring compliance and accuracy in data management.
What delivery model does
Universal BPO
offer?
Universal BPO operates using an offshore delivery model, which means that their services are provided from a different country than where their clients are located. This model allows companies to benefit from cost-effective solutions while maintaining access to skilled professionals. By leveraging this approach, Universal BPO effectively supports clients across various geographies, including the USA, UK, Canada, and Australia.
How many employees and/or seats does
Universal BPO
have?
Universal BPO has a workforce size ranging from 11 to 50 employees. This relatively small team size enables them to maintain a close-knit environment, encouraging collaboration and dedication to quality service delivery.
Can
Universal BPO
be considered a good service provider for startups?
Universal BPO could be a suitable service provider for startups looking for robust back-office support. With a range of services that can be tailored to meet the specific needs of new businesses, they offer flexibility and expertise that is essential for startups navigating early-stage challenges. Their offshore model also allows startups to access quality services without incurring high domestic costs.
Can
Universal BPO
be considered a good service provider for SMBs?
Universal BPO is well-positioned to support small and medium businesses (SMBs) with their comprehensive service portfolio and dedicated approach to client needs. Their ability to handle large volumes of data with high accuracy makes them an ideal partner for SMBs looking to streamline their operations and improve efficiency. Additionally, their offshore delivery model provides cost-effective solutions that can help SMBs scale without significant upfront investments in infrastructure.
Can
Universal BPO
be considered a good service provider for enterprises?
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