UNIRE
Back-Office Operations
Unire Business Solutions is a business process outsourcing company that provides back-office operations for travel, hospitality, and telecommunications, known for its expertise in travel management and innovative solutions.
Size
201-500
Private
Mission
To deliver excellence in business process management while focusing on customer satisfaction.
About
Unire Business Solutions offers back-office operations along with customer experience and contact center services for clients in travel, hospitality, and telecommunications. The company operates using an offshore model and supports businesses globally.
It is recognized for its high-quality services and customer-centric approach, with a mission to deliver excellence in business process management.
Services
Unire Business Solutions provides back-office operations supported by customer experience and contact center services. These services include inbound customer support, live chat and messaging support, email support, data entry and data processing, content moderation, and financial planning and analysis (FP&A). Each solution is tailored to support the unique needs of clients in the travel and hospitality sectors.
Capabilities
Inbound Customer Support
Live Chat & Messaging Support
Email Support
Data Entry & Data Processing
Content Moderation
Financial Planning & Analysis (FP&A)
Industries Served
The company serves clients in travel, hospitality, telecommunications, and real estate. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring seamless integration into existing workflows.
Unique Stregths
Unire is known for its expertise in travel management and innovative solutions, offering clients cost-effective services with a focus on quality assurance. Its approach includes leveraging technology to enhance efficiency and deliver consistent results at scale.
Delivery Footprint
Headquartered in Jaipur, India, the company operates using an offshore delivery model. It serves clients across various regions, with teams working in remote environments to meet diverse client needs.
Certifications
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Verticals
Telecommunications & Media
Real Estate & Property Management
Travel Hospitality & Leisure
Clients
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What's the main service provided by
UNIRE
?
UNIRE specializes in back-office operations, providing a comprehensive range of services designed to enhance business efficiency. Their offerings include inbound customer support, live chat and messaging support, email support, data entry and data processing, content moderation, and financial planning and analysis (FP&A). This diverse service portfolio ensures that clients receive tailored solutions that meet their specific operational needs.
What additional services does
UNIRE
provide?
In addition to its primary focus on back-office operations, UNIRE offers a range of supplementary services that include Customer Experience and Contact Center solutions, as well as Finance and Accounting services. This expanded service offering allows the company to support clients in multiple facets of their operations, making it a versatile partner for businesses looking to enhance their overall efficiency.
When was
UNIRE
founded?
UNIRE was established in 2012, marking over a decade of experience in the business process management industry. Since its inception, the company has focused on delivering high-quality services and fostering customer satisfaction, which has contributed to its growth and recognition in the sector.
What industry verticals does
UNIRE
serve?
UNIRE serves a variety of industries, including Travel, Hospitality & Leisure, Telecommunications & Media, and Real Estate & Property Management. By focusing on these specific sectors, the company leverages its expertise to address the unique challenges and requirements of businesses operating within these fields.
What delivery model does
UNIRE
offer?
UNIRE operates using an offshore delivery model, which means that its services are provided from a different country than where the clients are located. This approach often allows for cost savings and access to a wider talent pool while ensuring that services are delivered efficiently and effectively. The company's offshore model is designed to accommodate diverse client needs while maintaining high standards of quality.
How many employees and/or seats does
UNIRE
have?
UNIRE has a workforce comprising between 201 and 500 employees. This size positions the company to handle a variety of projects and client demands while maintaining a level of agility and responsiveness that is beneficial for both clients and employees.
Can
UNIRE
be considered a good service provider for startups?
Can
UNIRE
be considered a good service provider for SMBs?
Can
UNIRE
be considered a good service provider for enterprises?
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