Unient
Back-Office Operations
Unient is a versatile outsourcing partner that provides back-office operations for Technology & SaaS and Education & EdTech sectors, known for its remote-first distributed model and cost-effective solutions.
Size
51-200
Private
Mission
About
Unient offers back-office operations along with HR, Recruitment and Payroll, Finance and Accounting, and IT Infrastructure and Managed Services for clients in Technology & SaaS and Education & EdTech. The company operates using an offshore model and supports clients across India, the Philippines, and Australia.
It is recognized for its flexibility and transparency in operations, with a strong emphasis on delivering high-quality outcomes and local client support.
Services
Unient provides back-office operations supported by HR, Recruitment and Payroll, Finance and Accounting, and IT Infrastructure and Managed Services. These services include talent sourcing and screening, payroll processing, accounts payable and receivable, and technical support. Each solution is tailored to support various business functions, enhancing productivity and operational efficiency.
Capabilities
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Accounts Payable
Accounts Receivable
Billing & Invoicing
Email Support
Inbound Customer Support
Outbound SDR / Cold Calling
Technical Support (Tier 1/2)
Cloud Migration & Management
Custom Application Development
Campaign Management
Content Creation & Localisation
Social Media Management
SEO & Website Optimisation
Graphic & Video Production
Service Desk & IT Support
Industries Served
The company serves clients in Technology & SaaS and Education & EdTech. It has experience supporting businesses requiring a wide array of outsourcing services, particularly those needing digital transformation and operational support.
Unique Stregths
Unient is known for its remote-first distributed model, offering clients cost-effective solutions with a focus on flexibility and transparency. Its approach includes managed resource engagement, ensuring comprehensive support in people management and day-to-day operations, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in Singapore, the company operates using an offshore delivery model. It serves clients across India, the Philippines, and Australia, with teams working in remote environments tailored to client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Education & EdTech
Clients
No items found.
What's the main service provided by
Unient
?
Unient specializes in back-office operations, providing comprehensive solutions that include essential services such as talent sourcing and screening, onboarding administration, payroll processing, and accounts management. Their offerings extend to billing and invoicing, customer support—including both inbound and outbound services—technical support, cloud migration, and the development of custom applications. This suite of services is designed to enhance operational efficiency and productivity across various business functions.
What additional services does
Unient
provide?
In addition to its core back-office operations, Unient offers a diverse portfolio of services that includes HR recruitment and payroll, finance and accounting, and IT infrastructure and managed services. This extended service capability positions Unient as a versatile partner, able to support various operational needs beyond just back-office functions.
When was
Unient
founded?
Unient was established in 2014, marking nearly a decade of experience in the business process outsourcing sector by 2024. Since its inception, the company has focused on providing high-quality back-office solutions to clients, leveraging its expertise to adapt to the evolving needs of the market.
What industry verticals does
Unient
serve?
Unient serves clients primarily in the Technology & SaaS and Education & EdTech sectors. This strategic focus allows them to tailor their services to meet the unique demands and challenges faced by businesses within these dynamic industries.
What delivery model does
Unient
offer?
Unient employs a flexible delivery model that includes offshore and work-from-home options. Offshore delivery refers to outsourcing services to teams located in different countries, which helps clients access cost-effective solutions while ensuring quality. This approach enables Unient to support clients across various regions, including India, the Philippines, and Australia, with a strong emphasis on meeting specific client needs in remote settings.
How many employees and/or seats does
Unient
have?
Unient has a workforce ranging from 51 to 200 employees, reflecting a small to medium-sized company. This size allows for agility in operations while still providing a robust support structure for their clients.
Can
Unient
be considered a good service provider for startups?
Unient could be a suitable service provider for startups, particularly those in the Technology & SaaS or Education & EdTech sectors. With a flexible delivery model and a range of tailored services, the company can help startups streamline their operations and scale effectively. Their experience in digital transformation and operational support can be invaluable for new businesses looking to establish a solid foundation.
Can
Unient
be considered a good service provider for SMBs?
Unient is well-equipped to support small and medium-sized businesses (SMBs) with its extensive service offerings and flexible operational model. Their ability to provide tailored solutions in back-office operations and HR functions allows SMBs to enhance their productivity without the overhead of large in-house teams. This adaptability makes Unient a strong partner for growth-oriented SMBs seeking reliable outsourcing solutions.
Can
Unient
be considered a good service provider for enterprises?
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