Unicom Teleservices specializes in delivering exceptional customer experience and contact center solutions. Their primary offerings include inbound customer support and technical support for clients across various sectors. With a strong emphasis on live agent interactions, they tailor their services to meet the unique needs of each client, ensuring that businesses receive the focused support they require.

Unicom Teleservices was established in 1990, which means it has been in operation for over 34 years. Since its inception, the company has dedicated itself to providing quality customer service and support solutions, adapting to the evolving needs of its clients in the healthcare and technology sectors.

Unicom Teleservices serves clients primarily in the Healthcare & Life Sciences and Technology & SaaS sectors. This industry focus enables them to provide specialized support that aligns with the specific requirements and regulatory standards of these fields.

Unicom Teleservices operates using an onshore delivery model, meaning that all service operations are conducted within the United States. This approach allows them to maintain high standards of regulatory compliance and customer trust while providing localized support tailored to their clients' needs.

Unicom Teleservices has a workforce size that ranges from 11 to 50 employees. This relatively small team structure allows for a more personalized approach to client service, ensuring that each customer receives dedicated attention and support.

Unicom Teleservices is well-suited for small and medium businesses looking for scalable customer support solutions. Their experience in providing inbound customer support and technical assistance allows them to adapt their services to the specific needs of SMBs, ensuring that they can grow and respond to customer demands effectively. The company's commitment to personalized service helps SMBs enhance their customer interactions without overwhelming operational resources.