TZttell Outsourcing Solutions
Customer Experience and Contact Center
TZttell Outsourcing Solutions is a premium outsourcing company that provides customer experience and contact center services for various industries, known for its commitment to ethical business practices and employee welfare.
Size
Private
Mission
To provide excellent outsourcing services globally.
About
TZttell Outsourcing Solutions offers customer experience and contact center services along with back-office operations, HR, recruitment and payroll, and sales and lead-generation services for clients in general business services. The company operates using an offshore and nearshore model and supports global business partners.
It is recognized for its dedicated program management and executive-level client support, with a focus on promoting business growth, customer satisfaction, and long-term loyalty.
Services
TZttell Outsourcing Solutions provides customer experience and contact center services supported by back-office operations, HR, recruitment and payroll, and sales and lead-generation services. These services include inbound customer support, outbound telesales and retention, email support, and recruitment process outsourcing (RPO). Each solution is designed to enhance business operations and customer interactions, tailored to meet client needs.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Email Support
Recruitment Process Outsourcing (RPO)
Industries Served
The company serves clients in general business services. It has experience supporting a diverse range of business partners with services aligned to various industry requirements, ensuring effective communication and operational efficiency.
Unique Stregths
TZttell is known for its commitment to ethical business practices and employee welfare, offering clients a reliable and skilled team of Customer Experience Specialists. Its approach includes adhering to a strict Code of Ethics and Behavior, ensuring high-quality service delivery while promoting a safe and healthy work environment.
Delivery Footprint
Headquartered in Mandaluyong City, Manila, the company operates using an offshore and nearshore delivery model. It serves clients globally, with teams working in remote environments to meet the diverse needs of its business partners.
Certifications
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Verticals
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Clients
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What's the main service provided by
TZttell Outsourcing Solutions
?
TZttell Outsourcing Solutions specializes in providing customer experience and contact center services. Their main offerings include inbound customer support, outbound telesales and retention, email support, and recruitment process outsourcing (RPO). These services are designed to enhance client interactions and streamline customer operations, ensuring a comprehensive approach to client needs.
What additional services does
TZttell Outsourcing Solutions
provide?
In addition to its primary services, TZttell Outsourcing Solutions offers an extended portfolio that includes back-office operations, HR recruitment and payroll, as well as sales and lead-generation services. This diverse range of capabilities enables the company to support its clients comprehensively, ensuring that all aspects of their business operations can be managed effectively.
When was
TZttell Outsourcing Solutions
founded?
TZttell Outsourcing Solutions was established in 2021, making it a relatively new player in the outsourcing industry. As of 2024, the company has been in operation for approximately three years, during which it has built a reputation for delivering quality outsourcing services across various sectors.
What industry verticals does
TZttell Outsourcing Solutions
serve?
What delivery model does
TZttell Outsourcing Solutions
offer?
The company employs both offshore and nearshore delivery models to provide its services. Offshore delivery means that services are provided from a location outside the client’s home country, while nearshore delivery involves sourcing services from a nearby country. This flexible approach allows TZttell to cater to a diverse range of client needs while maintaining operational efficiency and cost-effectiveness.
How many employees and/or seats does
TZttell Outsourcing Solutions
have?
Can
TZttell Outsourcing Solutions
be considered a good service provider for startups?
TZttell Outsourcing Solutions can be a viable partner for startups looking for reliable outsourcing services. With a focus on customer experience and a range of support services, the company can help new businesses establish a solid operational foundation. Its flexible delivery models provide startups with the scalability they need to grow, while its commitment to ethical practices ensures a trustworthy partnership.
Can
TZttell Outsourcing Solutions
be considered a good service provider for SMBs?
Small and medium businesses can greatly benefit from partnering with TZttell Outsourcing Solutions due to its scalable service offerings and extensive experience in diverse industries. The company’s ability to provide tailored solutions like inbound customer support and back-office operations allows SMBs to focus on their core activities while relying on TZttell for crucial operational support, promoting growth and customer satisfaction.
Can
TZttell Outsourcing Solutions
be considered a good service provider for enterprises?
For enterprises and large companies, TZttell Outsourcing Solutions offers a robust suite of services backed by a proven track record. The company’s offshore and nearshore delivery capabilities ensure that it can handle the complex needs of larger organizations, while its awards, including recognition as a Great Place to Work in 2022 and 2023, highlight its commitment to quality and employee welfare. This reliability and dedication make TZttell a strong candidate for enterprises seeking dependable outsourcing solutions.
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