Tyleia
Back-Office Operations
Tyleia is a global outsourcing company that provides back-office operations for various industries, known for its extensive talent pool and commitment to operational excellence.
Size
Private
Mission
About
Tyleia offers back-office operations along with HR, recruitment, and payroll services for clients in e-commerce, technology, healthcare, and finance. The company operates using a hybrid delivery model and supports clients across key international markets.
It is recognized for its vast global talent pool, with over 12,500 skilled professionals, ensuring high-quality service delivery and operational efficiency.
Services
Tyleia provides back-office operations supported by HR, recruitment, and payroll services, along with specialized offerings such as talent sourcing & screening, onboarding administration, and payroll processing. These services cover administrative support and technical supervision, tailored to support clients' operational needs and enhance efficiency.
Capabilities
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Employee Helpdesk
Change Management & Training
Business Intelligence & Dashboarding
Automation & RPA Enablement
Process Assessment & Transition Management
Continuous Improvement / Lean Six Sigma
Industries Served
The company serves clients in e-commerce, technology, healthcare, and finance. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms, ensuring compliance and operational excellence.
Unique Stregths
Tyleia is known for its extensive global reach and commitment to quality, offering clients a single point of contact combined with high-quality operational facilities. Its approach includes leveraging seasoned industry veterans and maintaining ISO certification, which helps deliver consistency and reliability at scale.
Delivery Footprint
Headquartered in Estonia, the company operates using a hybrid delivery model. It serves clients across the USA, United Kingdom, Australia, and France, with teams working in remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Tyleia
?
Tyleia specializes in back-office operations, focusing primarily on providing comprehensive support in various administrative functions. Their offerings include talent sourcing and screening, onboarding administration, payroll processing, employee helpdesk services, change management and training, as well as business intelligence and dashboarding. Additionally, they engage in automation and RPA enablement, process assessment, transition management, and continuous improvement initiatives, ensuring operational efficiency and tailored solutions for their clients.
What additional services does
Tyleia
provide?
In addition to its core back-office operations, Tyleia offers a range of supplementary services, including HR recruitment and payroll, as well as IT infrastructure and managed services. This diverse portfolio enables the company to cater to a broader array of client needs, enhancing their operational capabilities and support.
When was
Tyleia
founded?
Tyleia was established in 2019, marking its entry into the BPO industry. As of 2024, the company has been operating for approximately five years, during which it has built a strong reputation for delivering quality services across multiple sectors.
What industry verticals does
Tyleia
serve?
What delivery model does
Tyleia
offer?
Tyleia employs a hybrid delivery model, which combines onshore, nearshore, and offshore resources to meet the diverse needs of its clients. This approach allows them to leverage global talent while providing flexibility in service delivery, ensuring that teams can work remotely or on-site as required by the client's operational demands.
How many employees and/or seats does
Tyleia
have?
Can
Tyleia
be considered a good service provider for startups?
Can
Tyleia
be considered a good service provider for SMBs?
Tyleia is well-suited to support small and medium-sized businesses (SMBs) with its scalable service offerings and flexible delivery model. The company’s extensive experience in various industries allows it to adapt its services to meet the unique challenges faced by SMBs, providing them with the necessary tools and support to foster growth and efficiency.
Can
Tyleia
be considered a good service provider for enterprises?
For enterprises and large organizations, Tyleia represents a reliable partner, bolstered by its commitment to quality and operational excellence. The company’s ISO certification and capacity to deliver sophisticated solutions across various sectors ensure that it can meet the complex demands of larger clients, offering consistency and reliability in service delivery.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.