Transvalores
Finance and Accounting
Transvalores is a leading BPO company that provides finance and accounting services for banking, financial services, and insurance, known for its 25 years of experience and high efficiency rates.
Size
51-200
Private
Mission
About
Transvalores offers finance and accounting services along with customer experience and contact center, marketing operations, and analytics and data for clients in banking, financial services, insurance, retail, technology, telecommunications, and hospitality. The company operates using an onshore model and supports clients primarily in Latin America.
It is recognized for its commitment to technological innovation, with a 98% efficiency rate achieved through customized management and communication solutions.
Services
Transvalores provides finance and accounting services supported by customer experience and contact center, marketing operations, and analytics and data. These services include technical support, inbound customer support, outbound telesales, data entry, campaign management, and business intelligence, tailored to support various client needs across multiple sectors.
Capabilities
Technical Support (Tier 1/2)
Multilingual Support
Inbound Customer Support
Outbound Telesales & Retention
Data Entry & Data Processing
Campaign Management
Customer & Marketing Analytics
Market & Competitive Intelligence
Business & Financial Research
Content Moderation
Document Indexing & Digitisation
Quality Assurance & Monitoring
Sales Enablement Content
Lead Research & List Building
Industries Served
The company serves clients in banking, financial services, insurance, retail, technology, telecommunications, and hospitality. It has experience supporting diverse client types with services aligned to industry-specific requirements and technology platforms, leveraging its expertise in financial asset recovery and customer service.
Unique Stregths
Transvalores is known for its reliability and excellent customer support, offering clients a highly professional team dedicated to clear communication and operational efficiency. Its approach includes continuous technological innovation, ensuring that solutions are customized to meet each client's unique business needs.
Delivery Footprint
Headquartered in Buenos Aires, Argentina, the company operates using an onshore delivery model. It serves clients across Latin America, with teams working in-house to deliver tailored solutions that enhance client operations.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Retail & e-Commerce
Technology & SaaS
Telecommunications & Media
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
Transvalores
?
Transvalores specializes in providing finance and accounting services, complemented by a range of customer support solutions. Their offerings include technical support at both Tier 1 and Tier 2 levels, multilingual support, inbound customer service, outbound telesales, data entry, campaign management, and business intelligence analytics. This diverse service array is designed to meet the unique needs of clients across various sectors, ensuring tailored and effective support.
What additional services does
Transvalores
provide?
In addition to its core finance and accounting services, Transvalores offers a range of supplementary capabilities. These include customer experience management and contact center solutions, marketing operations, and advanced analytics and data services. This extended portfolio allows Transvalores to support clients comprehensively, addressing a variety of business needs beyond just finance.
When was
Transvalores
founded?
Transvalores was established in 1998, marking over 25 years of operation in the business process outsourcing industry. Since its inception, the company has built a reputation for delivering high-quality services, particularly in finance and accounting, while continually adapting to meet the evolving needs of its clients.
What industry verticals does
Transvalores
serve?
Transvalores serves a variety of industries, including Banking & Financial Services, Insurance, Retail & e-Commerce, Technology & SaaS, Telecommunications & Media, as well as Travel, Hospitality & Leisure. This broad industry focus allows the company to leverage its expertise and offer specialized services that cater to the specific requirements of each sector.
What delivery model does
Transvalores
offer?
Transvalores employs an onshore delivery model, which means that their services are provided from within the same country as the client. This approach fosters closer collaboration and communication, allowing for tailored solutions that effectively address client needs. By operating onshore, Transvalores enhances operational efficiency and ensures high levels of service quality.
How many employees and/or seats does
Transvalores
have?
Transvalores has a workforce of between 51 and 200 employees. This size enables the company to maintain a professional and dedicated team, ensuring that clients receive attentive and personalized service while also being agile enough to adapt to varying project demands.
Can
Transvalores
be considered a good service provider for startups?
While Transvalores primarily focuses on established industries, its range of services can still be beneficial for startups, particularly those in finance and technology sectors. The company’s commitment to customized solutions and strong customer support can provide emerging businesses with a solid foundation for growth in their early stages. However, startups should ensure that their specific needs align with the company's offerings to fully leverage the benefits.
Can
Transvalores
be considered a good service provider for SMBs?
Transvalores is well-suited to serve small and medium-sized businesses, offering scalable solutions that can grow with the client. Their diverse service portfolio—from finance and accounting to customer support—provides SMBs with the flexibility needed to adapt to changing market conditions. By focusing on operational efficiency and customer satisfaction, Transvalores helps these businesses enhance their capabilities and drive growth.
Can
Transvalores
be considered a good service provider for enterprises?
Transvalores is positioned to support enterprises and large companies effectively, particularly due to its experience in handling complex projects across various industries. The company’s onshore delivery model ensures high service quality and reliability, making it a suitable partner for large-scale operations. Their extensive service offerings and commitment to technological innovation further enhance their capability to meet the sophisticated needs of larger organizations.
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