TransPerfect
Marketing Operations
TransPerfect is a global leader in language services that provides marketing operations for banking, healthcare, retail, travel, and gaming, known for its rapid turnaround and high accuracy.

Size

5K-10K
Private

Mission

To deliver the highest quality language services.

About

TransPerfect offers marketing operations along with customer experience and contact center services for clients in banking, healthcare, retail, travel, and gaming. The company operates using a hybrid model and supports multinational organizations worldwide.

It is recognized for its consultative service approach, with a commitment to delivering high-quality language services that enhance international communication and operational efficiency.

Services

TransPerfect provides marketing operations supported by customer experience and contact center solutions. These services include content creation and localization, campaign management, multilingual support, social media management, email support, and CX consulting. Each solution is tailored to support complex global business challenges and enhance client engagement across various channels.

Capabilities

Content Creation & Localisation
Campaign Management
Multilingual Support
Social Media Management
Email Support
CX Consulting & Journey Mapping

Industries Served

The company serves clients in banking and financial services, healthcare and life sciences, retail and e-commerce, travel, hospitality, and leisure, as well as gaming and entertainment. It has extensive experience supporting multinational organizations with services aligned to industry-specific requirements and technology platforms.

Unique Stregths

TransPerfect is known for its rapid turnaround times and high translation accuracy, offering clients a consultative service model that addresses complex global challenges. Its approach includes leveraging a network of over 10,000 certified linguists and advanced technology solutions, ensuring quality and consistency at scale.

Delivery Footprint

Headquartered in New York City, the company operates using a hybrid delivery model. It serves clients across multiple geographies, with teams working in both remote and on-site environments depending on client needs.

Certifications

No items found.

Verticals

Banking & Financial Services
Healthcare & Life Sciences
Retail & e-Commerce
Gaming & Entertainment
Travel Hospitality & Leisure

Clients

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What's the main service provided by
TransPerfect
?
TransPerfect specializes in providing comprehensive marketing operations services, which are further supported by a variety of tailored solutions. Their offerings include content creation and localization, campaign management, multilingual support, social media management, email support, and customer experience consulting. Each service is designed to address the unique challenges faced by businesses in a global marketplace, enhancing client engagement and operational efficiency.
What additional services does
TransPerfect
provide?
In addition to its primary focus on marketing operations, TransPerfect offers an expanded portfolio of services, including customer experience and contact center solutions, as well as knowledge and research services. These additional capabilities allow the company to provide comprehensive support for businesses seeking to enhance their customer engagement and operational effectiveness.
When was
TransPerfect
founded?
TransPerfect was established in 1992, marking over 30 years of experience in the language services industry. Since its inception, the company has grown significantly, adapting its services to meet the evolving needs of its clients across various sectors, and solidifying its reputation as a trusted partner in enhancing international communication.
What industry verticals does
TransPerfect
serve?
TransPerfect serves a diverse range of industries, including Banking & Financial Services, Healthcare & Life Sciences, Retail & e-Commerce, Travel, Hospitality & Leisure, as well as Gaming & Entertainment. This broad industry focus allows the company to tailor its services to meet the specific requirements of each sector, ensuring high-quality support for multinational organizations.
What delivery model does
TransPerfect
offer?
TransPerfect employs a hybrid delivery model, which combines both onshore and offshore resources to optimize service delivery. This approach allows the company to leverage the benefits of local expertise while also utilizing global resources, ensuring that clients receive timely and effective support regardless of their geographical location.
How many employees and/or seats does
TransPerfect
have?
TransPerfect boasts a workforce ranging from 5,000 to 10,000 employees. This substantial team enables the company to deliver a wide array of services while maintaining high standards of quality and efficiency across its operations.
Can
TransPerfect
be considered a good service provider for startups?
Can
TransPerfect
be considered a good service provider for SMBs?
Can
TransPerfect
be considered a good service provider for enterprises?
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