
The Effectiveness Company
Back-Office Operations
The Effectiveness Company is a BPO firm that provides back-office operations for banking, healthcare, and retail sectors, known for its holistic approach to organizational effectiveness.
Size
201-500
Private
Mission
To advance organizational performance by applying holistic management principles rooted in efficiency and effectiveness research.
About
The Effectiveness Company offers back-office operations along with HR, finance and accounting, and IT infrastructure services for clients in banking, healthcare, telecommunications, and gaming. The company operates using an onshore, nearshore, and offshore model and supports a diverse range of organizations.
It is recognized for its commitment to enhancing organizational efficiency, with a focus on leadership development and sustainable performance improvement.
Services
The Effectiveness Company provides back-office operations supported by HR services, finance and accounting, and IT infrastructure. These services include data entry, payroll processing, technical support, and procurement administration, tailored to support clients' operational needs and enhance overall efficiency.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Payroll Processing
Benefits Administration
Technical Support (Tier 1/2)
Procurement Administration
Order Management & Fulfilment
Claims Processing
Industries Served
The company serves clients in banking and financial services, healthcare, retail and e-commerce, telecommunications, and gaming. It has experience supporting organizations with specific requirements in these sectors, ensuring compliance and operational excellence.
Unique Stregths
The Effectiveness Company is known for its holistic approach to organizational effectiveness, offering clients strategies that integrate leadership development and innovation. Its methodology focuses on viewing organizations as living systems, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in an undisclosed location, the company operates using a combination of onshore, nearshore, and offshore delivery models. It serves clients across various geographies, with teams working in flexible environments to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Retail & e-Commerce
Telecommunications & Media
Gaming & Entertainment
Clients
Retail
What's the main service provided by
The Effectiveness Company
?
The Effectiveness Company specializes in back-office operations, offering a comprehensive suite of services aimed at enhancing organizational efficiency. Their core offerings encompass data entry and processing, document indexing and digitization, payroll processing, benefits administration, technical support at Tier 1 and Tier 2 levels, procurement administration, order management and fulfillment, as well as claims processing. This diverse range of services is designed to support clients in optimizing their operational processes and achieving greater effectiveness.
What additional services does
The Effectiveness Company
provide?
In addition to their main focus on back-office operations, The Effectiveness Company offers a variety of additional services. These include HR recruitment and payroll, finance and accounting, as well as IT infrastructure and managed services. This extended service portfolio enables clients to benefit from a holistic approach to their operational needs.
When was
The Effectiveness Company
founded?
Established in 1997, The Effectiveness Company has been in operation for over 26 years. Since its inception, the company has focused on improving organizational performance by leveraging management principles grounded in research on efficiency and effectiveness.
What industry verticals does
The Effectiveness Company
serve?
The Effectiveness Company serves a diverse array of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Telecommunications & Media, as well as Gaming & Entertainment. Their expertise in these sectors allows them to tailor their services to meet the specific needs of organizations operating within these verticals.
What delivery model does
The Effectiveness Company
offer?
The Effectiveness Company employs a flexible delivery model that includes onshore, nearshore, and offshore options. Onshore services are provided within the client's country, nearshore services are delivered from neighboring countries, and offshore services are executed from distant locations. This multi-faceted approach enables the company to cater to various client needs while optimizing operational efficiency and cost-effectiveness.
How many employees and/or seats does
The Effectiveness Company
have?
The Effectiveness Company boasts a workforce ranging between 201 and 500 employees. This size allows the company to maintain a balance between personalized service and the capacity to scale operations as needed, ensuring they can respond effectively to client demands.
Can
The Effectiveness Company
be considered a good service provider for startups?
While The Effectiveness Company has a robust service offering, its scale and operational complexity may not align perfectly with the unique needs of startups. Startups often require flexible, scalable solutions that can adapt quickly to changing market conditions. While The Effectiveness Company can provide valuable back-office support, startups might find more agility with smaller providers that specialize in tailored solutions for early-stage businesses.
Can
The Effectiveness Company
be considered a good service provider for SMBs?
The Effectiveness Company is well-positioned to serve small and medium-sized businesses (SMBs) looking for reliable back-office solutions. With their diverse range of services and flexible delivery models, they can help SMBs enhance operational efficiency and support growth initiatives. Their experience across various industries also equips them to address the specific challenges that SMBs face, making them a strong partner for organizations seeking to scale effectively.
Can
The Effectiveness Company
be considered a good service provider for enterprises?
The Effectiveness Company is an excellent choice for enterprises and large organizations seeking dependable service providers. With their extensive service portfolio, including specialized back-office functions and IT infrastructure support, they are equipped to meet the sophisticated needs of larger clients. Their ability to deliver services through onshore, nearshore, and offshore models further enhances their reliability and scalability, making them a strong partner for enterprises aiming for operational excellence.
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