Tellida
Back-Office Operations
Tellida is a professional bookkeeping and accounting services company that provides back-office operations for legal, finance, and technology sectors, known for its tailored solutions and international reach.
Size
1-10
Private
Mission
About
Tellida offers back-office operations along with customer experience and contact center services for clients in legal, finance, and technology sectors. The company operates using an offshore model and supports international clients, particularly in the UK.
It is recognized for its flexibility and professionalism, with a team of industry experts dedicated to meeting diverse client needs.
Services
Tellida provides back-office operations supported by customer experience and contact center services, as well as finance and accounting solutions. These services include legal process outsourcing, payroll processing, and technical support, tailored to support clients' financial management and operational efficiency.
Capabilities
Legal Process Outsourcing (LPO)
Payroll Processing
Technical Support (Tier 1/2)
Customer & Marketing Analytics
Inbound Customer Support
Industries Served
The company serves clients in legal services, finance, technology, and customer service sectors. It has experience supporting law firms and businesses with services aligned to industry-specific requirements, ensuring compliance and operational excellence.
Unique Stregths
Tellida is known for its reliability and adaptability, offering clients customized solutions that meet their specific needs. Its approach includes a commitment to timely service delivery and a flexible engagement model, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in Colombo, Sri Lanka, the company operates using an offshore delivery model. It serves clients across various countries, with teams working in remote environments to ensure availability and responsiveness to client demands.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Technology & SaaS
Real Estate & Property Management
Clients
No items found.
What's the main service provided by
Tellida
?
Tellida specializes in back-office operations, delivering a range of services designed to enhance operational efficiency for clients. Their offerings include legal process outsourcing, payroll processing, and technical support, which are all tailored to meet the unique demands of their customers. In addition to these core services, Tellida also provides customer experience solutions and analytics, ensuring a comprehensive approach to client needs.
What additional services does
Tellida
provide?
In addition to their primary focus on back-office operations, Tellida extends its service portfolio to include customer experience and contact center management, as well as finance and accounting solutions. This broader range of services allows the company to support clients comprehensively, ensuring that all aspects of their operational needs are met.
When was
Tellida
founded?
Tellida was established in 2011, marking over a decade of experience in the business process outsourcing sector. Since its inception, the company has focused on delivering high-quality back-office and customer support services to a diverse clientele, demonstrating a strong commitment to growth and adaptation in a competitive industry.
What industry verticals does
Tellida
serve?
Tellida serves a variety of industries, specifically focusing on Banking & Financial Services, Insurance, Technology & SaaS, and Real Estate & Property Management. This diverse industry engagement allows Tellida to tailor its services to meet the specific needs and regulatory requirements of each sector.
What delivery model does
Tellida
offer?
Tellida employs an offshore delivery model, which means that services are provided from a different country than where the clients are based. This method allows Tellida to leverage skilled labor and cost efficiencies while ensuring that clients receive timely and responsive support from their dedicated teams, regardless of geographical barriers.
How many employees and/or seats does
Tellida
have?
Tellida operates with a small team of between 1 to 10 employees, allowing for a personalized and agile service approach. This compact workforce enables the company to maintain high levels of flexibility and responsiveness, catering to the specific needs of their clients effectively.
Can
Tellida
be considered a good service provider for startups?
Tellida can be a suitable service provider for startups, particularly those in the legal and financial sectors. With their focused expertise in back-office operations and flexible service delivery, startups can benefit from cost-effective solutions that allow them to scale efficiently without the burden of extensive in-house operations.
Can
Tellida
be considered a good service provider for SMBs?
Small and medium businesses may find Tellida to be an excellent partner due to their adaptability and comprehensive service offerings. The company’s ability to provide tailored solutions in customer experience and back-office processing makes it well-equipped to support the growth and operational needs of SMBs, helping them enhance efficiency as they scale.
Can
Tellida
be considered a good service provider for enterprises?
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