Televerde
Sales and Lead-Generation Services
Televerde is a purpose-driven BPO company that provides sales and lead-generation services for technology, healthcare, manufacturing, and financial services, known for its unique prison-to-workforce program that empowers incarcerated women.

Size

201-500
Private
10m-50m

Mission

To provide education and career opportunities for incarcerated women, contributing to workforce development and reducing recidivism.

About

Televerde offers sales and lead-generation services along with customer experience and contact center solutions for clients in technology, healthcare, manufacturing, and financial services. The company operates using a hybrid delivery model and supports global B2B organizations.

It is recognized for its social impact initiatives, with a commitment to reducing recidivism through education and career opportunities for incarcerated women.

Services

Televerde provides sales and lead-generation services supported by customer experience and contact center solutions. These services include lead research, outbound SDR, appointment setting, and customer analytics, delivered across various channels. Each solution is tailored to support the unique needs of B2B clients, enhancing their sales pipelines and customer journeys.

Capabilities

Lead Research & List Building
Outbound SDR / Cold Calling
Appointment Setting
Inbound Lead Qualification
Sales Chat & Live Demonstrations
Customer & Marketing Analytics
CX Consulting & Journey Mapping
Multilingual Support

Industries Served

The company serves clients in technology, healthcare, manufacturing, and financial services. It has experience supporting Fortune 500 companies with services aligned to industry-specific requirements and technology platforms, ensuring effective lead generation and sales acceleration.

Unique Stregths

Televerde is known for its innovative approach to workforce development, offering clients a unique blend of skilled sales professionals and advanced marketing technology. Its commitment to social impact, particularly through its prison-to-workforce program, enhances its operational strength and aligns with its mission of reducing recidivism.

Delivery Footprint

Headquartered in Phoenix, Arizona, the company operates using a hybrid delivery model. It serves clients across the United States, Europe, Latin America, and Asia Pacific, with teams working in both onshore and multilingual environments to meet diverse client needs.

Certifications

No items found.

Verticals

Technology & SaaS
Healthcare & Life Sciences
Manufacturing & Industrial
Banking & Financial Services
Insurance

Clients

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What's the main service provided by
Televerde
?
Televerde specializes in providing sales and lead-generation services, tailored to meet the needs of its clients. Their offerings include a variety of sub-services such as lead research and list building, outbound sales development representative (SDR) activities, appointment setting, inbound lead qualification, and customer analytics. Additionally, they offer services like sales chat and live demonstrations, ensuring a comprehensive approach to enhancing customer engagement and sales efficiency.
What additional services does
Televerde
provide?
In addition to its primary focus on sales and lead-generation, Televerde also offers a range of supplementary services. These include Customer Experience and Contact Center solutions, as well as Marketing Operations. This extended service portfolio enables clients to benefit from a comprehensive suite of solutions, enhancing both customer interactions and marketing effectiveness.
When was
Televerde
founded?
Televerde was established in 1995, making it nearly 29 years old as of 2024. Since its inception, the company has focused on delivering innovative solutions in sales and lead generation while also making a significant social impact through workforce development initiatives.
What industry verticals does
Televerde
serve?
Televerde serves a diverse array of industries including Technology & SaaS, Healthcare & Life Sciences, Manufacturing & Industrial, Banking & Financial Services, and Insurance. This broad industry focus allows the company to cater to the specific needs and challenges of various sectors, providing tailored solutions that drive value for their clients.
What delivery model does
Televerde
offer?
Televerde employs a hybrid delivery model that combines both onshore and offshore resources to optimize service delivery. Onshore refers to services provided within the same country as the client, ensuring ease of communication and collaboration, while offshore involves teams based in different countries, allowing for cost-effective operations. This multi-shore approach enables Televerde to leverage diverse talent pools and provide flexible solutions to their clients.
How many employees and/or seats does
Televerde
have?
Televerde employs between 201 and 500 individuals, reflecting a workforce capable of managing a variety of client needs. This employee range suggests a well-resourced organization that can offer personalized service while maintaining the agility required to adapt to changing market demands.
Can
Televerde
be considered a good service provider for startups?
Televerde's service offerings can be beneficial for startups, especially those in technology or healthcare sectors. With a strong emphasis on lead generation and customer engagement, Televerde provides startups with the tools necessary to build robust sales pipelines. Their hybrid delivery model also offers flexibility, which is crucial for startups looking to scale operations efficiently without hefty overhead costs.
Can
Televerde
be considered a good service provider for SMBs?
For small and medium-sized businesses (SMBs), Televerde presents a compelling option due to its scalable services and diverse expertise. The company's experience in various industries allows it to cater to the unique needs of SMBs, providing them access to professional sales and marketing capabilities that can drive growth. Televerde's commitment to delivering tailored solutions ensures that SMBs can effectively compete in their respective markets.
Can
Televerde
be considered a good service provider for enterprises?
Televerde is well-suited to serve enterprise-level clients, thanks to its extensive experience and a robust delivery model. The company's ability to support Fortune 500 clients showcases its reliability and capacity to manage large-scale operations. With sophisticated offerings that include advanced customer analytics and multilingual support, Televerde can meet the complex demands of large organizations, ensuring they achieve their sales and marketing objectives effectively.
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