TELECOMINC specializes in delivering customer experience and contact center solutions. Their main services encompass a range of support functions, including inbound customer assistance, outbound telesales and retention strategies, and technical support across various tiers. Additionally, they offer live chat and messaging support, email assistance, and outbound sales development through cold calling. Their comprehensive service approach is designed to enhance customer satisfaction and streamline business operations.

In addition to their core offerings, TELECOMINC provides sales and lead-generation services. This extended portfolio allows them to assist clients not only with customer support but also with driving sales and nurturing leads, thereby enhancing overall business performance.

TELECOMINC was established in 1993, which means the company has been in operation for over 30 years. This extensive experience positions them as a seasoned player in the industry, allowing them to adapt and innovate to meet the evolving demands of their clients.

TELECOMINC primarily serves clients in the Telecommunications & Media sectors. Their expertise in these industries enables them to offer tailored solutions that address specific operational challenges and customer needs in these dynamic fields.

TELECOMINC employs an onshore delivery model, which means that their services are provided from within the United States. This approach allows them to maintain close communication and collaboration with clients while ensuring high-quality service standards. Onshore delivery is particularly beneficial for companies seeking to enhance customer interactions with localized support teams.

TELECOMINC has a workforce ranging between 5,000 and 10,000 employees. This substantial team size enables the company to offer scalable solutions and handle a diverse array of client demands efficiently.