Tel-Us Call Center specializes in providing comprehensive customer experience and contact center solutions. Their core services include inbound customer support, live chat and messaging support, and email support, all aimed at enhancing client interactions across various communication channels. The company is recognized for its 24-hour live answering availability and customizable service offerings, which are designed to cater to the diverse needs of businesses in multiple industries.

Tel-Us Call Center was established in 1988, making it a seasoned player in the customer experience and contact center industry. With over 35 years of experience, the company has built a strong foundation in delivering tailored services to clients across the United States.

Tel-Us Call Center operates using an onshore delivery model, which means that their services are provided from within the United States. This approach ensures that clients receive reliable and accessible support, as the teams are well-versed in the local market and customer expectations. Onshore delivery often results in improved communication and quality control, allowing for a more personalized service experience.

Tel-Us Call Center has a workforce ranging from 11 to 50 employees. This size allows them to maintain a close-knit team environment while still being agile and responsive to client needs, facilitating a high level of customer service and operational efficiency.

Tel-Us Call Center is well-equipped to support small and medium-sized businesses (SMBs) with their comprehensive service portfolio. Their ability to tailor solutions to specific client needs allows SMBs to scale effectively, ensuring that they receive the right level of support as they grow. The company's experience in working across various industries further enhances their capacity to provide flexible and responsive service tailored to the unique challenges faced by SMBs.