Tecsys
Back-Office Operations
Tecsys Inc. is a global leader in supply chain management that provides back-office operations for healthcare, life sciences, and banking, known for its innovative warehouse management systems and strategic global expansion.
Size
11-50
Private
1m-10m
Mission
About
Tecsys Inc. offers back-office operations along with customer experience and contact center services, finance and accounting, and HR, recruitment, and payroll for clients in healthcare, life sciences, and banking. The company operates using an offshore model and supports enterprise clients, including Fortune 100 companies.
It is recognized for its extensive expertise in supply chain management solutions, with a recent strategic expansion into India that enhances its global support capabilities and innovation.
Services
Tecsys Inc. provides back-office operations supported by customer experience and contact center services, finance and accounting, and HR, recruitment, and payroll. These services cover inbound customer support, technical support, data entry and processing, billing and invoicing, accounts payable, accounts receivable, and payroll processing, tailored to support operational efficiency and customer satisfaction.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Data Entry & Data Processing
Billing & Invoicing
Accounts Payable
Accounts Receivable
Payroll Processing
Industries Served
The company serves clients in healthcare, life sciences, and banking. It has experience supporting enterprise customers, including multiple Fortune 100 companies, with services aligned to industry-specific requirements and technology platforms designed to enhance supply chain management.
Unique Stregths
Tecsys Inc. is known for its innovative warehouse management systems and strategic global expansion, offering clients enhanced operational clarity and efficiency. Its approach includes leveraging a highly skilled team based in India, which ensures 24/7 global support and rapid innovation to meet diverse customer needs.
Delivery Footprint
Headquartered in Montreal, Canada, the company operates using an offshore delivery model. It serves clients across the Asia-Pacific region and beyond, with teams working in remote environments to provide comprehensive support and service continuity.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Tecsys
?
Tecsys specializes in providing back-office operations, ensuring comprehensive support for businesses. Their service portfolio includes a variety of sub-services such as inbound customer support, technical support at both Tier 1 and Tier 2 levels, data entry and processing, as well as billing and invoicing. They also handle accounts payable and receivable, along with payroll processing, all aimed at enhancing operational efficiency and improving customer satisfaction.
What additional services does
Tecsys
provide?
In addition to their primary back-office operations, Tecsys offers an extended range of services that includes customer experience and contact center solutions, finance and accounting, as well as HR recruitment and payroll services. This diverse service offering allows them to meet a variety of business needs beyond just back-office support.
When was
Tecsys
founded?
Tecsys was established in 2008, marking over 15 years of operation in the business process outsourcing industry. Since its inception, the company has developed a strong reputation for delivering quality back-office and customer support services, continuously evolving to meet the needs of its clients.
What industry verticals does
Tecsys
serve?
Tecsys serves clients across multiple sectors, focusing specifically on the Healthcare & Life Sciences and Banking & Financial Services industries. Their expertise in these verticals allows them to tailor their services to meet the unique requirements of each sector.
What delivery model does
Tecsys
offer?
Tecsys employs an offshore delivery model, which means their services are provided from locations outside the client's country. This approach allows them to leverage a skilled workforce in India, ensuring 24/7 support and cost efficiency while maintaining high service standards and operational continuity for their clients.
How many employees and/or seats does
Tecsys
have?
Tecsys has a workforce ranging from 11 to 50 employees. This relatively small team size enables them to maintain a close-knit working environment while delivering personalized services to their clients.
Can
Tecsys
be considered a good service provider for startups?
Can
Tecsys
be considered a good service provider for SMBs?
Can
Tecsys
be considered a good service provider for enterprises?
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