Techbank Software Vietnam
Software Engineering and Product Development
Techbank Software JSC is an IT and software engineering firm that provides software engineering and product development for technology, e-commerce, and telecommunications sectors, known for its tailored turnkey solutions and superior customer care.
Size
11-50
Public
Mission
To be a global pioneer in digital transformation.
About
Techbank Software JSC offers software engineering and product development along with customer experience and contact center services, back-office operations, and HR, recruitment, and payroll solutions for clients in technology, e-commerce, and telecommunications. The company operates using an offshore and nearshore model and supports international clients expanding to Vietnam.
It is recognized for its commitment to superior customer care, with a focus on building long-term partnerships and delivering innovative solutions that meet evolving business needs.
Services
Techbank Software JSC provides software engineering and product development, supported by customer experience and contact center services, back-office operations, and HR, recruitment, and payroll solutions. These services cover various channels and are tailored to support businesses looking to enhance their operational efficiency and customer engagement.
Capabilities
Inbound Customer Support
Data Entry & Data Processing
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Data Annotation & Labelling
Audio Transcription & Speech Labelling
Industries Served
The company serves clients in technology, e-commerce, and telecommunications. It has experience supporting international businesses expanding into Vietnam, offering services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Techbank is known for its tailored turnkey solutions and superior customer care, offering clients a commitment to building long-lasting partnerships. Its approach includes a focus on innovation and excellence, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in Vietnam, the company operates using an offshore and nearshore delivery model. It serves clients across various international markets, with teams working in remote environments depending on client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Retail & e-Commerce
Telecommunications & Media
Clients
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What's the main service provided by
Techbank Software Vietnam
?
Techbank Software Vietnam specializes in software engineering and product development, which serves as its core offering. Additionally, the company provides a variety of supportive services including inbound customer support, data entry and processing, recruitment process outsourcing, talent sourcing and screening, data annotation and labeling, as well as audio transcription and speech labeling. This diverse service portfolio enables Techbank to cater to various business needs effectively.
What additional services does
Techbank Software Vietnam
provide?
In addition to its main offerings, Techbank Software Vietnam provides a range of supplementary services. These include customer experience and contact center solutions, back-office operations, as well as HR, recruitment, and payroll services. This broad spectrum of capabilities enhances the company’s value proposition, allowing clients to streamline their operations and focus on core business activities.
When was
Techbank Software Vietnam
founded?
Techbank Software Vietnam was established in 2019, making it a relatively new player in the industry with about five years of experience. Since its inception, the company has focused on delivering innovative solutions and exceptional customer service, positioning itself as a forward-thinking partner in the digital transformation landscape.
What industry verticals does
Techbank Software Vietnam
serve?
Techbank Software Vietnam targets several key sectors, including Technology & SaaS, Retail & e-Commerce, and Telecommunications & Media. This strategic focus allows the company to tailor its services to meet the specific needs and challenges of clients operating within these dynamic industries.
What delivery model does
Techbank Software Vietnam
offer?
Techbank Software Vietnam employs both offshore and nearshore delivery models to optimize its service offerings. Offshore delivery involves providing services from a remote location, allowing the company to tap into a global talent pool and offer competitive pricing. Nearshore delivery, on the other hand, enables closer geographic proximity to clients, facilitating improved communication and collaboration. This flexible approach ensures that Techbank can meet diverse client requirements effectively.
How many employees and/or seats does
Techbank Software Vietnam
have?
Techbank Software Vietnam has a workforce ranging from 11 to 50 employees. This size allows the company to maintain a close-knit team that fosters collaboration and agility while still being capable of handling projects that require specialized skills and expertise.
Can
Techbank Software Vietnam
be considered a good service provider for startups?
Techbank Software Vietnam can be an excellent service provider for startups, particularly due to its focus on software engineering and product development. The company’s commitment to customer care and innovative solutions makes it a valuable partner for new ventures seeking to establish a strong digital presence. Additionally, its flexible service offerings can adapt to the evolving needs of startups as they scale and grow.
Can
Techbank Software Vietnam
be considered a good service provider for SMBs?
Small and medium businesses can greatly benefit from partnering with Techbank Software Vietnam. The company's diverse service portfolio, combined with its ability to deliver tailored solutions, positions it well to support SMBs in enhancing operational efficiency and customer engagement. Techbank's agile delivery model further enables SMBs to leverage cost-effective services while maintaining high-quality standards.
Can
Techbank Software Vietnam
be considered a good service provider for enterprises?
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