Tech2Globe Web Solutions
Back-Office Operations
Tech2Globe is an innovative software development firm that provides back-office operations for retail, e-commerce, real estate, education, and corporate sectors, known for its ISO certification and client-centric approach.

Size

201-500
Private

Mission

To deliver cost-effective, innovative solutions that facilitate growth and success.

About

Tech2Globe offers back-office operations along with customer experience and contact center services for clients in retail, e-commerce, real estate, education, and corporate sectors. The company operates using an offshore model and supports clients globally.

It is recognized for its commitment to quality management, with a focus on delivering cost-effective and customized solutions that drive client success.

Services

Tech2Globe provides back-office operations supported by customer experience and contact center services, as well as IT consulting and software development. These services cover inbound customer support, outbound telesales, technical support, data entry, and custom application development, tailored to support various client needs in a dynamic business environment.

Capabilities

Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Email Support
Data Entry & Data Processing
Application Support & Maintenance
Custom Application Development
Web Development
ERP Consolidation & Support

Industries Served

The company serves clients in retail, e-commerce, real estate, education, and corporate sectors. It has experience supporting businesses with services aligned to industry-specific requirements, utilizing technologies such as .NET, PHP, and SharePoint.

Unique Stregths

Tech2Globe is known for its ISO 9001:2008 certification and a strong commitment to quality management, offering clients innovative and cost-effective solutions. Its approach includes a client-centric philosophy that fosters partnerships aimed at facilitating client growth and success.

Delivery Footprint

Headquartered in Melville, New York, the company operates using an offshore delivery model. It serves clients across various global markets, with teams working remotely to ensure flexibility and responsiveness to client needs.

Certifications

ISO

Verticals

Retail & e-Commerce
Real Estate & Property Management
Education & EdTech
Non-Profit & NGOs

Clients

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What's the main service provided by
Tech2Globe Web Solutions
?
Tech2Globe Web Solutions specializes primarily in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency. Their offerings include inbound and outbound customer support, technical support at both Tier 1 and Tier 2 levels, as well as email support, data entry, and data processing. Additionally, they engage in application support and maintenance, custom application development, and web development, tailored to meet the diverse needs of their clients.
What additional services does
Tech2Globe Web Solutions
provide?
In addition to their primary focus on back-office operations, Tech2Globe Web Solutions also offers a selection of other valuable services. These include customer experience and contact center solutions, as well as software engineering and product development, further expanding their ability to support clients in various capacities.
When was
Tech2Globe Web Solutions
founded?
Tech2Globe Web Solutions was established in 2014, marking nearly a decade of experience in delivering innovative solutions in the business process outsourcing sector. Since its inception, the company has focused on providing valuable services to enhance client success and operational growth.
What industry verticals does
Tech2Globe Web Solutions
serve?
Tech2Globe Web Solutions caters to a variety of sectors, including Retail & e-Commerce, Real Estate & Property Management, Education & EdTech, and Non-Profit & NGOs. This diverse industry focus allows them to tailor their services to meet specific client needs across multiple domains.
What delivery model does
Tech2Globe Web Solutions
offer?
Tech2Globe Web Solutions employs an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach allows them to leverage global talent and resources, ensuring flexibility and responsiveness to client requirements while maintaining cost-effectiveness.
How many employees and/or seats does
Tech2Globe Web Solutions
have?
Tech2Globe Web Solutions has a workforce consisting of between 201 and 500 employees. This size allows them to effectively manage a range of projects while maintaining the capability to scale operations as needed to meet client demands.
Can
Tech2Globe Web Solutions
be considered a good service provider for startups?
Can
Tech2Globe Web Solutions
be considered a good service provider for SMBs?
Can
Tech2Globe Web Solutions
be considered a good service provider for enterprises?
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