TDS
HR Recruitment and Payroll
TDS Global Solutions is a premier human capital solutions provider that provides HR, recruitment, and payroll services for finance, healthcare, hospitality, and technology sectors, known for its strategic partnerships and operational excellence.
Size
51-200
Private
1m-10m
Mission
To add value to operational activities, facilitate cost efficiency, and support clients in achieving their global growth objectives through strategic partnerships and tailored solutions.
About
TDS Global Solutions offers HR, recruitment, and payroll services along with customer experience and contact center solutions for clients in finance, healthcare, hospitality, and technology. The company operates using an onshore, nearshore, and offshore model and supports a diverse client base including major global brands.
It is recognized for its industry-leading communication skill assessments, with a legacy of supporting over 750 corporations worldwide and a commitment to enhancing customer experience and operational efficiency.
Services
TDS Global Solutions provides HR, recruitment, and payroll services supported by customer experience and contact center solutions and specific offerings such as recruitment process outsourcing (RPO), talent sourcing & screening, and learning & development support. These services cover various channels and are tailored to support client needs in enhancing operational efficiency and customer satisfaction.
Capabilities
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Learning & Development Support
Industries Served
The company serves clients in finance, healthcare, hospitality, insurance, and technology. It has experience supporting global brands with services aligned to industry-specific requirements and technology platforms, ensuring compliance and operational effectiveness.
Unique Stregths
TDS Global Solutions is known for its pioneering role in the BPO consulting landscape, offering clients tailored solutions that facilitate strategic growth. Its approach includes comprehensive assessments and training programs, which help deliver consistency and high standards in customer service.
Delivery Footprint
Headquartered in Broadview Heights, Ohio, the company operates using an onshore, nearshore, and offshore delivery model. It serves clients across the U.S. and the Philippines, with teams working in hybrid environments depending on client needs.
Certifications
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Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Technology & SaaS
Travel Hospitality & Leisure
Clients
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What's the main service provided by
TDS
?
TDS Global Solutions specializes in providing comprehensive HR, recruitment, and payroll services. In addition to these core offerings, they also deliver a range of supplementary services, including Recruitment Process Outsourcing (RPO), talent sourcing and screening, as well as learning and development support. This combination allows TDS to effectively enhance operational efficiency and improve customer satisfaction for its diverse clientele.
What additional services does
TDS
provide?
In addition to its primary focus on HR, recruitment, and payroll, TDS Global Solutions offers customer experience and contact center solutions. This extended service portfolio enables the company to support clients further in enhancing their operational efficiencies and delivering high-quality customer interactions.
When was
TDS
founded?
Established in 1991, TDS Global Solutions has been in operation for over 32 years. This extensive experience has allowed the company to refine its services and adapt to the changing needs of its clients in various industries.
What industry verticals does
TDS
serve?
TDS serves a broad spectrum of industries, specifically focusing on Banking & Financial Services, Insurance, Healthcare & Life Sciences, Travel, Hospitality & Leisure, as well as Technology & SaaS. This diverse industry focus enables TDS to tailor its services to meet the unique requirements of each sector.
What delivery model does
TDS
offer?
TDS employs a flexible delivery model that includes onshore, nearshore, and offshore options. Onshore delivery refers to services provided within the same country as the client, nearshore involves delivery from neighboring countries, and offshore means services are delivered from distant locations, often to optimize costs. This versatile approach allows TDS to meet the varied needs of its clients effectively.
How many employees and/or seats does
TDS
have?
TDS has a workforce consisting of between 51 and 200 employees. This size allows the company to maintain a balance of personalized service while still being able to handle a diverse range of client needs efficiently.
Can
TDS
be considered a good service provider for startups?
Can
TDS
be considered a good service provider for SMBs?
TDS Global Solutions is well-suited for small and medium businesses (SMBs) looking for flexible and scalable support. With its tailored services in HR and recruitment, TDS can help SMBs streamline their operations and drive growth without the need for extensive internal resources. The company's commitment to enhancing operational efficiency makes it a valuable partner for businesses aiming to expand.
Can
TDS
be considered a good service provider for enterprises?
TDS is positioned as a reliable service provider for enterprises and large companies, thanks to its extensive experience and comprehensive service offerings. With a strong focus on industry-specific needs and operational effectiveness, TDS can meet the complex demands of larger organizations. Their capacity to deliver services through an adaptable model further supports enterprise clients in achieving their strategic objectives.
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