Taurus BPO specializes in delivering customer experience and contact center solutions, encompassing a wide range of services. Their offerings include inbound customer support, outbound telesales and retention, email support, quality assurance and monitoring, lead research and list building, and sales enablement content. This comprehensive service suite is designed to meet the diverse needs of clients, ensuring efficient and effective customer interactions across various communication channels.

In addition to their primary customer experience and contact center solutions, Taurus BPO offers sales and lead-generation services. This extended portfolio enables them to assist clients further in enhancing their sales processes and generating valuable leads, thereby supporting overall business growth.

Established in 2010, Taurus BPO has been operational for over 13 years. The company was founded with a vision to provide exceptional customer experience and contact center solutions, which it has successfully executed over the years.

Taurus BPO serves a diverse array of industries, including Banking & Financial Services, Healthcare & Life Sciences, Telecommunications & Media, Travel, Hospitality & Leisure, and Insurance. This broad industry focus allows them to tailor their services to meet specific sector requirements effectively.

Taurus BPO operates using an offshore delivery model, which means that their services are provided from locations outside of the client's country. This approach enables them to leverage cost advantages and maintain high-quality service delivery while accessing a skilled workforce. By utilizing remote teams, Taurus BPO can efficiently cater to the needs of clients across different regions.

Taurus BPO has a workforce comprising between 501 and 1,000 employees. This sizeable team allows the company to manage a range of client demands effectively and provides the necessary resources to support their diverse service offerings.