Task Network
Back-Office Operations
Task Network Inc. is a Canadian-owned BPO company that provides back-office operations for various industries, known for its cost-effective offshore workforce and high-quality service.

Size

11-50
Private

Mission

About

Task Network Inc. offers back-office operations along with administrative support, customer service, technical support, and data entry for clients in diverse sectors. The company operates using a hybrid delivery model and supports businesses of all sizes across North America.

It is recognized for its rigorous screening process and tailored virtual assistant assignments, ensuring that clients can focus on their core activities while benefiting from efficient outsourcing solutions.

Services

Task Network Inc. provides back-office operations supported by administrative support, customer service, technical support, and data entry. These services cover a wide range of business functions and are tailored to enhance efficiency and productivity for clients.

Capabilities

Data Entry & Data Processing
Customer & Marketing Analytics
Technical Support (Tier 1/2)
Billing & Invoicing
Accounts Receivable
Payroll Processing
Email Support
Order Management & Fulfilment
Social Media Management
Legal Process Outsourcing (LPO)

Industries Served

The company serves clients in various sectors, including general business administration, legal, HR, and IT support. It has experience supporting small businesses to large corporations with services aligned to their specific operational needs.

Unique Stregths

Task Network Inc. is known for its cost-effective offshore workforce, offering clients high-quality service at competitive rates. Its approach includes a thorough onboarding consultation and a rigorous screening process for virtual assistants, ensuring a perfect match for client requirements.

Delivery Footprint

Headquartered in Toronto, Canada, the company operates using a hybrid delivery model, with fulfillment operations in Metro Manila, Philippines. It supports clients across North America, providing flexible and scalable outsourcing solutions tailored to diverse business needs.

Certifications

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Verticals

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Clients

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What's the main service provided by
Task Network
?
Task Network specializes in providing back-office operations, primarily focusing on enhancing efficiency and productivity for its clients. Their service offerings include a wide range of support functions such as data entry and processing, customer and marketing analytics, technical support at both Tier 1 and Tier 2 levels, billing and invoicing, accounts receivable, payroll processing, email support, order management and fulfillment, social media management, and legal process outsourcing (LPO). This diverse portfolio allows them to cater to various business needs across different sectors.
What additional services does
Task Network
provide?
When was
Task Network
founded?
Task Network was established in 2010, which means the company has been in operation for approximately 14 years as of 2024. Since its founding, Task Network has grown to become a key player in the BPO industry, providing essential support services to clients across North America.
What industry verticals does
Task Network
serve?
What delivery model does
Task Network
offer?
Task Network utilizes a hybrid delivery model, which combines onshore, offshore, and nearshore operations. This approach enables them to offer flexible and scalable outsourcing solutions that can be tailored to meet the specific needs of their clients. Onshore services are provided from within the same country, offshore services are fulfilled from overseas locations, and hybrid solutions leverage the advantages of both to optimize efficiency and cost-effectiveness.
How many employees and/or seats does
Task Network
have?
Task Network employs between 11 to 50 individuals, positioning itself as a small to medium-sized enterprise. This workforce size allows the company to maintain a personalized approach to client service while being agile enough to adapt to various business demands and projects.
Can
Task Network
be considered a good service provider for startups?
Task Network can be a suitable service provider for startups, particularly those looking for back-office support and administrative assistance. With a diverse range of services and a flexible delivery model, they can adapt to the unique needs and challenges that startups face. The company's experience in catering to various sectors ensures that they can provide tailored solutions that help new businesses focus on their core activities while managing operational tasks efficiently.
Can
Task Network
be considered a good service provider for SMBs?
Task Network is an excellent option for small and medium-sized businesses (SMBs) seeking reliable outsourcing solutions. Their comprehensive service portfolio and commitment to quality make them well-equipped to support the growth of SMBs. With a hybrid delivery model, Task Network can provide scalable services that grow alongside their clients, ensuring that operational needs are met efficiently as businesses expand.
Can
Task Network
be considered a good service provider for enterprises?
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